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“Needed to get a new refrigerator, I went to best buy first and all the salesman did was confuse me more then I was, I stopped by PC richard and was greeted by Nick, Nick took the time to ask me about my needs.Nick showed me several refrigerators and knew the specs by heart, I definitely will be going back for any other needs. Thank you Nick”
“P.C. Richard & Son, Forest Hills, is truly exceptional! Their customer service is unparalleled, always going above and beyond to ensure customer satisfaction. The range of options available is incredible, catering to every need and budget. I give them 5 stars without hesitation. Additionally, their facility is impeccably clean, creating a pleasant shopping experience. Special shoutout to Manager Frank! His assistance was invaluable, making my shopping experience even more delightful. His helpfulness and expertise truly exemplify the outstanding customer service at this store. Highly recommend!”
“Oliver goes above and beyond to ensure customer satisfaction. he meets the expectations for customer service by providing polite and knowledgeable support. . He contributes positively to your store. Happy with my purchase.”
“I recently flew in to New York from California to visit my mom. It was time to replace her air conditioner, so I called PC Richard. Carson Reid answered the phone.I told Carson that I would soon be returning to the west coast and that I had to take delivery of a quality air conditioner ASAP.Carson was friendly and professional, and he provided wonderful customer service. He was also painstakingly detail-oriented. After obtaining the voltage, dimensions and BTU of the wall/sleeve air conditioner we needed, he asked what kind of sleeve was in the wall of my mom’s apartment. I had no idea, so he went on to Google to check out my mom’s apartment building. From looking at a photo of the building (and its air conditioners), he was able to determine the kind of sleeve…incredible!I needed to have the air conditioner delivered within 2 days, and I had to clear the delivery with the management company of my mom’s co-op. The problem was that Carson would be off the following day — NO PROBLEM. Even though he was off the following day, Carson worked throughout that day with me and the management company in order to provide the paperwork that was necessary before management would permit the delivery.Thankfully, we received the air conditioner on time.I have never come face-to-face with Carson Reid as all of our interaction took place via phone and text messaging. However, you just HAVE to know that if I EVER need another appliance, I will seek him out.”
10:30AM - 7:30PM
15029 Cross Bay Blvd, Ozone Park
Electronics
“We switched from tmobile and got 4 New 15 pro max and got $830 for trading ofrece Oldman Phone plus $200 gift card each línea. And got 2 ipads free w service. Mo Washington verá helpful”
“I was thoroughly pleased with my order.Roy my service attendant was very accommodating and answered all my questions. The service delivery was excellent and the tech guys were ver7 helpfulAll in all a very pleasant experience.”
“Mr. kazim Ali is extremely knowledgeable and helpful. he spent a long time with my mother showing her refrigerator options. She left with out purchasing anything - once we did online research and found that it was the same price at the store, we made sure to come back to Mr. Ali. He’s patient and very knowledgeable on upkeep of the appliance. Stuff you can’t know just by buying it online. Thanks for your great customer service!Sara”
“I recently had the pleasure of purchasing a new washer and dryer from Mitch K at P.C. Richard’s & Son, and I couldn't be happier with the experience. From the moment I walked into the store, Mitch was incredibly welcoming and knowledgeable. He took the time to understand my needs and budget, offering a range of options without any pressure”
“Fantastic service, Chris was amazing with helping get me set up with a new iPhone and he even managed to lower my bill! Highly recommend this store and the staff!”
10AM - 7PM
60 W Park Ave, Long Beach
Electronics
“Alex was incredibly friendly and helpful! We came in to add a line and purchase a new phone and he made the experience pleasant and painless. We left with a new phone and a great deal. Highly recommend using Alex to help you at Verizon.”
“Was my first time at this Verizon location & I cannot say enough good things about the service. I showed up the morning after taking a bad fall on the concrete & smashed my entire phone. Andy was amazing, helped get me set up with a new phone, even came out to my car (several times!) to help me reconnect with apple car play & to make sure I had the right charges, etc…He was amazing!! If you are in the area, def worth going to this Verizon location!!! Super efficient, courteous & helpful!! These guys are the real deal & know their business!!Thanks again, really appreciated the help!!”
“By far the best location, I’ve dealt with other places but thanks to Jay and Tony they made me feel very comfortable and provided amazing service. Definitely coming back to switch my family onto Verizon! Thank you for your wonderful support and advice!”
10AM - 7PM
575 Stewart Ave, Garden City
Electronics
“Akash provided excellent assistance and service in the purchase of our 4 phones and in the transfer of data from old phones to new phones. We would recommend Akash.”
10AM - 7PM
677 Sunrise Hwy, Lynbrook
Electronics
“Leon, Verizon’s sales , was extremely pleasant, patient and kind when assisting me with the purchase of a new iPhone. He’s also very knowledgeable and explained everything clearly. I’d definitely shop there again!”
“I walked in with two orders of business, and both were handled quickly, and with a smile. Everyone at this Verizon store knew what they were doing and I had absolutely no issues. He was glad to help me and I was quickly on my way.”
“I had a great experience at this verizon store. Shiv was very helpful and professional he went above and beyond to help me with my Verizon order. If you want top quality customer service.I recommend you to vist this location.”
10AM - 7PM
37-27 Main St, Queens
Electronics
“Tao is very professional, patient and has very good business skills. He successfully completed the network activation. Switching to Verizon network is the right choice. The plan is very good and saves money.”
“Man when I tell you I love this place.....I go there for all my car needs and accessories. I was just there today, had some electrical issues with my car due to another installers error. Vic is the man, one on one consultation figured out the problem and boom... I was out of there in an hour.”
“This place is phenomenal. It's so hard to find people who do solid work on tube amplifiers. SG Custom Sound helped me fix a tube amplifier that I love dearly. The customer service was at a very high level, communicating with me throughout the entire process. I would recommend this place to everyone! Thank you so much SG Custom Sound! Can't say enough good things about the service they provide. I will bring all of my guitar amplication and effects needs to them.”
“Had an great experience at this location, i would likento thamk Kenny M specifically at this location for assiting me with my issue. Highly recommend this location to friends and family”
“Best store ever. I am going there for more then 10years for now for all my cellphone needs. Now I just switched to Tmobile and kush helped me to get the best deal.”
“Taj went above and beyond. Very helpful and very knowledgeable. Patiently worked through my issue and even stay well past closing. We were not able to resolve due to factors outside of our control but it was not for Taj’s lack of trying.”
“I had an inspection done and in all the years I had my car I am very pleased about the service and timely fashion that everything was done. Thank you for doing such a great job and your professionalism”
“Called first and stopped by to pick up a new car battery. Had a nice conversation with the gentleman behind the counter, he explained the original battery I wanted was sold out due to manufacturing shortages and had to size up to an H6 (he even confirmed if I knew that the battery would fit since i was originally looking for an H5, that was very nice of him). Really good experience.”
“Very kind and very knowledgeable people. I go there all the time now because of the knowledge that they had helping me get my job done satisfaction by the customer of 100% very happy and thank you guys.”
9:30AM - 5:30PM
148-04 95th Ave, Jamaica
Electronics
“I placed an order in March 2023 via their website for four Tannoy VX5.2 speakers. Then a day or so later received a call that that particular model would be months and months before it was available. So upon the recommendation of Andre I switched the speaker choice to four Tannoy VX6 as supposedly they would be available sooner because they already had 2 in stock. Also added on 4 VTH Top Hats to mount these on tripod stands. A few days go by and I receive an email saying there was some sort of inventory discrepancy so there was not in fact any of these speakers available and I'd just have to wait. And wait I did, finally at the end of July I received not 4 but 2 speakers, and when I asked where the other 2 were Andre said there was an error on their pricing sheets and in order to get my full order of 4 speakers I would have to pay the difference. Oh and wait some more. For all this hassle and trouble and mistakes and delays and inconveniences what does Andre offer? $27 off an almost $700 order. Gee thanks maybe I can Biggie Size my next McDonald's order and that'll help me forget how much of a pain in the a$$ this whole process has been.Long story short, don't trust their website for accuracy, don't expect their inventory to be up to date, and don't count on getting any sympathy for when they try to make up for the previously mentioned issues. Credit where credit is due at least they didn't ghost me and kept in communication every time I reached out, even if the resolve has been non-existent or severely lackluster.*Update: Both Ross and Andre reached out after seeing the above review and offered a more respectable remedy for the issues I encountered. I greatly appreciate their efforts, but ultimately wished they would have been more pro-active about it rather than requiring leaving a non-glowing review to initiate a solution that was reasonable.”
“Len Harris was professional prompt and precise! I came here after years of shopping at PC Richard's. Had a horrible experience with them and came here to buy the same dryer. I bought it within minutes and Len Harris was able to deliver and install within days. They were even able to put the dryer vent through the window. They did a fabulous job and I plan on buying ALL my future appliances here. Everyone was friendly and informational. And best of all, close by! I definitely recommend this place!”
“Best phone store you can ever go to! Eddie is super attentive and super quick. I came in to get my phone unlocked after being told that my phone cant be unlocked. Got my phone the same day and couldnt be happier.”
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“Went to purchase a over the range microwave and meet Joseph Daniel’s, amazing salesperson very knowledgeable in the product if you ever need anything ask for him”