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November 2023 by Shaindee Goldstein
Conrad was really helpful and patient in walking us through getting a first pair of shoes, and the selection of Falcotto shoes was perfect.
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August 2023 by Fiona O'Donnell-McCarthy
We got our daughters first shoes here. Conrad measured her feet and walked us through how to introduce shoes to a new walker. I was pleasantly surprised by the inventory options they had. Will be back.
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April 2023 by Sasha Bruno
Conrad is great! Been many years with my family and knows kids needs and footwear. One of the most important in my book.
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August 2022 by shana Kotlus
Good shoes, but waiting on a Sunday and the store isn't open. Says opens at 12, on their answering machine 11, still waiting 30 minutes almost.
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May 2022 by Joan R.
The shoes are comfortable stylish and unique! Conrad is patient and very caring. He aims to please but doesn't interfere.
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March 2022 by Anthony Belo
Conrad was incredible when we brought in our son for his first pair of shoes. Keeping small businesses strong is soImportant. He helped us find the PERFECT pair.
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November 2021 by Tresa E.
The man there was so rude . He was very angry . Very disrespectful. I went there will my 16 month old and he came out just angry to help me . I felt uncomfortable. Will never step foot there again
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June 2021 by Bibi montero
Lack of costumer service . Man in charge was so nasty . Disgusting approach .It was his way or now way .I left without buying anything due to lack of respect . I won’t recommend this place to any of my friends .I wouldn’t even give one star . But otherwise I can’t write what I feel people should know about this place .
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February 2021 by Shannon Feeney
I brought my 2.5 year old in here to get sized and buy shoes. What a great experience! The man who helped us was very patient with my son and super knowledgeable. My son loves his new shoes and he is so much more comfortable now that we have the right size :) can’t wait to shop here again.
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December 2020 by Denise Zeichner Tamayo
You must come here for your kids’ shoes!!! We went in to get snow boots for our son, and everyone was super helpful, patient and kind with my son, and even offered to drop the boots off at my home when they came in! I cannot recommend them enough!!!
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November 2020 by Mariann Vaccaro-Duignan
Great costumer service great quality shoes for babies and children!
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January 2020 by Sara S.
My toddler just began walking and my husband and I wanted to take him to a place where they fit for first shoes. I googled, called the first place I could find (some store in Rockville Centre). I asked if they had a parking lot and the guy who answered the phone said "No, and I don't have time for this. I have a store full of people." Feeling discouraged by the rude interchange (customer service and/or basic manners much???), the second place I found was One Small Step in Woodbury. The owner with whom I spoke on the phone asked basic questions about my son in order to gauge whether or not he had anything appropriate in stock. When we got there, the saleswoman really took the time to measure my son's foot, try and make him few comfortable, and was very accommodating. We love the shoes we got and the experience was painless and enjoyable. We will definitely be back!
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December 2019 by Tara Schmeltz
I love One Small Step, because I trust them to measure my children and get them into the right sneakers...and my kids always find shoes there that the love!
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November 2019 by Cimberly Molbegat
This is THE place for your first walker shoe! A nice selection that isn't overwhelming. Staff is trained wonderfully to help you pick the appropriate shoe for your child's feet. I've been a ONE SMALL STEP shopper for over nine years and what I love is that the staff has gotten to know my kids and what they like out of a shoe and what they don't. And they are always quick to put away a shoe I don't like so that my kids don't even think it's a option. Plus the lollipops for well-behaved kiddie shoppers is a nice touch. We love Maria and she truly takes an interest in my children and chats with them when they try on their shoes.
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November 2019 by Stephanie Hecker
Always so helpful with picking out the right size sneakers for my kids. Very patient!
