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February 2024 by Baseballer23 C.
Short and sweet. It's a terrible experience. I wish I trusted my gut. My fiance and I are now in search for a new florist. We did a major deep dive and came up with some very unfavorable things mentioned about J & R. We did not want the stress of each and everyday... "Will we have flowers for our wedding?" With that said we are down a deposit, but the peace of mind we will have a florist we trust is worth more than that.
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October 2023 by Mary S.
If I could give them 0 stars I would. The lack of communication with this business is very unfortunate. I've tried calling, emailing and texting them to go over the next step after paying $1000. Such a waste of time. Honestly if you can go with someone else I definitely would. My fiancé and I were lucky enough to be able to do just that and I couldn't be happier with my decision. They made it seem like they were going above and beyond for us but instead it was the complete opposite. The one thing I'm not going to do is go out of my way to accommodate them with their hours (which they're only open three days a week) when they should be accommodating us. Such a shame but I'm glad I found out while we had enough time to switch with someone else. Please don't waste your time. The stress of them not answering and getting back to you when you call is hard enough, and when they finally get back to you they make all excuses. I've talked to many brides and they said the same exact thing. Even went as far as saying they stopped answering days before her wedding and just showed up. She had no idea she was even going to have her flowers on the day of her wedding. When my fiancé and I emailed them back for the last time to cancel our contract, they didn't even have the audacity to answer us back. I will be going further into trying to get our money back because I just feel robbed.
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September 2023 by kristi carroll
I’ll be honest, I had some doubts and a few panicked moments when I saw some of the reviews. They gave us a really amazing deal so it was difficult to refuse so I took a leap of faith. I got a little kick back on my design idea but with some reasonable negotiation my design really came to life. I’ll admit I spent a bit too much time on Pinterest as I imagine a lot of brides do. The only way I could wrap my head around some of these reviews is that people have a disconnect between reality/budget and what’s within reason. When I walked intoMy reception I was blown away, it was so beautiful. Not only what I had imagined but better. Truly stunning. So glad I took that leap of faith. To anyone considering this business, do your research, know what you want and be flexible with your design.
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September 2023 by Nancy Mullins
I highly recommend Jack & Rose Florist! They recently did the center pieces for my 50th wedding anniversary party and my guests are still raving about them! Jack & Pat were super accommodating and worked with me to make my vision a reality!
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August 2023 by mickey mouse
Scammers!!!!!!!! Be awareWhat we wanted versus what we got. Once I realized what was going on I reached out to Patty the owner of Jack & Rose. She blocked my number. We tried calling her from other numbers in hope that she would answer. She never answered nor reached out afterwards to apologize. I would never recommend her to anyone. Her lack her professionalism/ morals and thirst for money is beyond me. The icing on the cake was the printed image of out of what we wanted for her two staff to execute.
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June 2023 by Lisa S.
Jack and Rose Florist provided the most MAGICAL, LUSH, FRESH, FULL and BEYOND MY WILDEST DREAMS, flowers for our wedding day on June 16, 2023 in Montauk, NY. The Bridesmaid bouquets, Groomsmen boutineers, Mother corsages, Flower Girl baskets, venue centerpieces and table displays, card place table, the fireplace mantle, cake table, and our Bride and Groom table were ABSOLUTELY GORGEOUS! BEYOND BREATHTAKING! They were the prettiest and fullest stargazer lilies, peonies, roses, and all of the other flowers, I have ever seen. The delivery men were so nice and professional and the design team did such an incredible job decorating our venue. Jack and Rose Florist is excellent at providing the best flowers in the industry. We used the flowers for a post-wedding celebration the next day and these flowers will last for at least another week. We have floral arrangements all over our home. Thank you for making our wedding day so beautiful for us!
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April 2023 by Cindy Riordan
I can’t begin to explain how amazing Jack and Rose florist is. From the moment we walked into the room, we were blown away. It was truly breathtaking. Words can’t describe how stunning each and every centerpiece, backdrop and flower that were put into the party were. Jack and Rose went above and beyond for my daughters sweet 16. From the first meeting to the final viewing, they worked with us to make her vision of an enchanted forest a reality. It is their pristine attention to detail and their professional and personalized service that makes them stand out from anyone else. My 16 year old daughter is not easy to deal with, changed her mind frequently and Jack and Patty were so patient, making her laugh and smile, but most importantly, listening to exactly what she wanted. It can be so stressful to plan an event, Jack and Patty make the process so easy from start to finish. They worked with my catering hall, kept me updated on the day of the party, making it effortless for me. That, in itself, was a huge relief. All of my guests wanted to know who my florist was because all of the work they did was truly the talk of the night!!
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April 2023 by Ania
Just do a quick check on their BBB (better business bureau) and you’ll understand all the one star reviews. Seriously, please do it, you’ll save yourself a lot of time, money, and stress. Do not get lured into their “promotion” and do not sign any contracts. Just notice how they had to add “5 GOLD STAR FLORIST” in their name so that they can trick you into believing they are. After the first visit, everything was absolutely terrible. All the 5 star reviews are fake. And all the one star reviews is exactly what is happening to everyone including myself. There are so many complaints against this “florist”, I dont know how their not forced to shut down yet. We had our wedding in the summer of 2021, and less than two weeks prior the wedding, Patty told us they do not have any flowers prepared and will not deliver anything. We already paid Patty and Jack thousands of dollars for their “services” and did not get any money back. Patty ignored all emails, texts and calls. There is no “customer service” for the florist, it is Jack who sits behind the screen and pretends he’s the customer service. We tried to work out the situation but Patty quickly left the office while we were mid conversation and Jack was hiding in his office and refused to talk, very unprofessional. We even went to as far as getting the police involved and the sheriffs mentioned they usually deliver their services associated with the police department (so those are probably the “great 5 star reviews”)The sheriffs even told me that this is NOT the first time this happened. I have an actual police report from this event. I have screenshots of all emails and text messages and video recordings of these events. Please save yourself the stress, time and money. This is supposed to be a happy time planning your wedding, instead Patty and Jack left us begging and hoping we could find a professional florist to do our centerpieces/bouquets one week prior the wedding.
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March 2023 by Stefanie A.
If I could give this florist a negative review I would. They are the most unorganized and upmost rude to their customers. My wedding was 2 days ago and after multiple phone conversations was told the week of my wedding that the additional things I added does not count because it was on the phone and I was suppose to come in (never was told that). The "book keeper" (they don't have a bookkeeper) that they do not have told me off because they forgot an extra delivery spot. They blamed me for their how unorganized they were. She was rude and cutting with her words and made sure not to accommodate us when it came to bringing to the boutonnières to the groomsman and decorating my church (in which i paid for both). It is not worth your time to deal with people who are so unorganized and rude to their clients. My bouquet and the boutonnieres were falling apart and didn't even last in my photos..As I read the reviews on yelp, i realized many people had the same issue but for me it was too late to change florist. PLEASE DO NOT USE THEM.
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January 2023 by Megan Schiaffo
Jack and Rose made my wedding feel so special and so beautiful. The flower arrangements were beyond what I could have imagined, and Patty and Jack were so pleasant to work with. I felt so listened to and understood with my vision and they really made it come to life.
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October 2022 by Malory Sanchez
I worked with Jack & Rose for my wedding florals - and was so happy with how everything turned out!My mother used Jack & Rose for my grandparents' 50th wedding anniversary almost 10+ years ago. The quality remained the same for my own wedding - beautiful!They were easy to work with and accommodating because I currently live in Ohio, but am from Long Island. Everything from my bouquet, to the bridesmaids', the boutonnieres and especially the centerpieces. They captured my vision and also included the cala lillies I mentioned to honor my grandma and her wedding flowers. I am so happy I went with them!
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October 2022 by Verne Latimore CSW, BA, AS
January 2022 I was frantically looking for a florist for my wedding that was in March 2022, I was calling florist's for months with no prevail. Just by chance I was searching on Facebook and came upon Jack and Rose Florist I was prepared to receive another know it's not enough time but Jack answered the phone and I cannot tell you how relieved l was to hear him say to me I can do it. Right then and there tears started running down my eyes because I really felt that I was not going to be able to get a florist for my wedding. Jack said to me don't worry I'll take care of everything and take care of everything he did from the moment I picked up my colors to the moment I met him he took full control and all my worry went out the window what a wonderful and kind and generous person Jack is and let me also say because it was very very close to the date the price he gave me was astonishing it was well within my budget actually it was a little below my budget but I was just so happy to have him on my team that the price was not what I was thinking about, when I met Jack in person to finalize all of the arrangements for the wedding he was so patient so knowledgeable of what brides are looking for and what brides need when it comes to the flowers for their weddings not only did he make my bouquet extremely beautiful My six bridesmaids my two flower girls my ring bearer the six groomsmen the mother of the groom and the sister of the groom all had beautiful flowers all because of Jack and believe me if it wasn't for him I don't think these things would have been possible now let me get to the good things. My centerpieces which were 12 tables were absolutely gorgeous when I say The sweetheart table could not have been no more gorgeous no more beautiful no more elegant and no more sophisticated again Jack promised me something that he was able to deliver on and I can honestly say any bride out there looking for a florist you would do yourself the worst harm if you did not have Jack on your team let me just give a little side note The day I met him I had my first meltdown so all brides can understand that and when I tell you I left the shop laughing at what he said to me that everything just felt like it was perfect and it really really was I'm going to upload some gorgeous pictures of some of my arrangements and I hope that any bride that is reading this review will trust my review and hire Jack for your special day thank you Verne latimore
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August 2022 by Marissa S.
SCAM ARTISTS!!! They tried to scam me and my FH into putting down a $800 non refundable deposit without a contract!! Said the price would be half the price as all the other quoted florists but said it was only today Covid deal. They are sketchy sketchy people. Go elsewhere for flowers
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August 2022 by Lyss Alexandra
I heard so many wonderful reviews for Jack & Rose so I knew they were going to be my florist choice for my wedding! I have had to move my wedding date 3 times due to the pandemic and they have been so patient, understating and incredibly cooperative. I loved their advice and creativeness when designing my perfect bouquet! Their work is just beautiful. Every session I had with them was a pleasure! Thank you Jack & Rose!!
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August 2022 by Larry Patterson
Jack and Rose did an amazing job for both my wife and me for our wedding on 5/7/2022. The flowers, vases and arrangements are still talked about today by our wedding guests! They started out as simply a preferred vendor our our venue but I would honestly recommend them to anyone looking to add more of a beautiful look to their wedding day!
