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August 2024 by david K
Great store. We stop here every time we shop Woodbury Commons
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August 2024 by Orto Pedersen
Ordinary. A dissapointment
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August 2024 by Benny Guillermo
This one star is solely for the supervisor/manager with a white beard. Our family cannot stand his higher than thou attitude. We needed to consolidate our bags and were buying socks at the store. We asked if we could get a large bag, he was asked by this lovely sales associate is it ok. He didn't have the decency to look at us and said so everyone could hear; "For socks, no" with disdain in his voice. We were buying $40 worth of socks and was being spiteful to not provide us with a surely less than 20 cent bag to manufacture. Whenever you see this bearded man, walk in the opposite direction.
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July 2024 by Sunshine
I have been going to Cole Haan for years. Love purchasing matching bags and shoes/sneakers. I usually find what I want online. Great brand
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April 2024 by Francis Duarte
Their return policy unclear, they don’t tell you at the register that their products are final sale. I tried to buy a pair of shoes for an event and they didn’t have my size. So I bought a pair of shoes with a size up who ended up not fitting just slightly. I tried to go back to the store and see if they could exchange the pair of shoes for another pair of my size, I wanted to keep them because I thought they were nice. Two hours of driving I’m never going to get back. The manager was rude and non empathetic. Cole Hann does not know how to do business. They’ll take your money and don’t care for customer experience. I got stuck with a pair of shoes that I won’t be able to use because they’re too greedy and wouldn’t bother to do a fair exchange. I worked in retail for almost ten years and never heard of a store who wouldn’t refuse customer accommodation. Cole-Haan doesn’t care if their customers are happy. I’m telling others not to make business with them. If you’re a person who likes to gift stay away from this store. I’m not even the kind of person who returns things so easily, terrible first impression. How rude of them for making me waste my hard earned money, gas and time!
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February 2024 by samuel diaz
Great variety of footwear for both men and women and very good quality footwear. The service was very good and attentive.
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February 2024 by Chana Kay
Very classic, fine brand. Always walk out with good finds. Cutsomer service today was awesome.
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February 2024 by Quinn Favo
Great selection! Some of the prices are much higher than online but it was good to try on a few things
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January 2024 by John Anderson
$$$$$ enough said.
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December 2023 by Adati Tarfa
Love the selections. I see the move to monograms which is cool.
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December 2023 by 88nycpia
Great prices and well organize store.
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December 2023 by Maria NYC Math
A nice outlet. Always good deals.
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December 2023 by Will A
One of my favor work shoe brands.
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November 2023 by Dave Laws
Great shoes & prices
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October 2023 by Step Mudr
Despite the fact that they cary outdated models and have limited choice I like this store,
