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May 2023 by Jacqueline Clarke
Amazing bank everyone is so helpful and friendly. Irene, Mia, Hedi, and Ianni I see the most when I do my deposits for work. Keep up the great work guys!
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March 2022 by Tom L.
Doors wouldn't open with debit card for ATM use. Not sure why you'd put "now open" signs and not even have the doors able to open. Frustrating.
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July 2021 by Cory Stewart
Accidentally called this branch instead of one in Woodbury, MN. They took the time to answer my questions and were incredibly helpful. Top notch staff.
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May 2021 by ricki mitchell
Never pick up phone-useless
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March 2021 by Laura Nadelman
Terrible customer service , very unprofessional and slow .
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December 2020 by james otun
I am a Chase client. Did my deposit asked if o could use the bathroom. Answer was no!
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August 2020 by Jennifer Hessler
Such a wonderful, friendly staff!!. Mia and Heidi always put a smile on my face.
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July 2020 by Laura Velasquez
Terrible customer service , very unprofessional and slow .
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June 2020 by Bari Seidon
for 20 years this branch was excellent. for the last 2 years with many new staff, they are outright obnoxious. the manager is fresh and other than the older women I have known for many years, the staff is arrogant. In addition I am being overcharged on my debit card. since Covid 19 nobody answers any of the 800 numbers, so I just went to my branch to dispute a charge and absolutely nobody would help me. one person said they're waiting for an appointment and the other 3 are just doing nothing. I'm beyond upset. the app is not letting me dispute a charge either. I'm considering moving everything to another bank.
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June 2020 by Bari S.
for 20 years I loved this bank and it's staff, but the last 2 years I see a change. The manager sounds like he's overly polite and then talks down to you. He is arrogant. I spoke with a few other people in my area and they all agree. He starts off very polite and then argues and speaks out of line with customers. In addition, he is not very helpful. I'm very disappointed.
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June 2020 by laura chen
Terrible service. Needed a large withdrawal and 2 haughty ladies told me they could only give me something worthless. Didn't even address me or look at me just gave me the back of the hand response. Had me drive around to another bank. Skip this branch at all costs!
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May 2020 by SUMAN SAHA
Manager of the Branch Mr Ray and his coworkers except bank tailors are all had attitude and bad customer service. I use so many branches but that branch manager is the worst. He acts like he is trying to help you but back hand does nothing especially when you have problem . Anyone can be good just doing regular transactions, but helping when problem arises is the time shows how much efficient, honest and expertise you have helping customer which is zero at that branch. I will never recommend anyone to deal with that branch only because of that manager.
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July 2017 by carl Wiseman
Great help. Well run.