-
November 2023 by jason northrup
Friendly group. Never pushy with anything and very easy to work with. They went above and beyond to assure I was happy and everything was right.
-
October 2023 by Shawn Ward
Extremely professional, honest and easy to deal with throughout the process. Nico had everything in order and did an outstanding job handling everything including a great inspection for me. I never saw the truck in person till they delivered it to me and I was not surprised except to see the great shape the vehicle was in. All the paperwork was in perfect order and transaction conducted with professionalism and honesty.
-
October 2023 by Amber Anthony
I haven't even had my 2014 Chevy traverse 30 days and I have to take it back because the traction control and the stability light have come on. Not real happy. My sales guy Nico was great thought.
-
October 2023 by Tom Byrne
I had a great experience purchasing a new work truck from Auto Outlets! Fair price and easy sale. I drove two hours and was well worth the drive. Thank you!
-
September 2023 by Julie VanGee
If you are considering shopping here, I suggest you go elsewhere. Their 120 point inspection is pure fiction. We purchased a 4 wheel drive used vehicle and found the front and rear tires didn’t match. The front tires were worn and surely wouldn’t pass inspection. Four new tires and a proper alignment were an additional expense that we did not expect. Along with that, the belly pan was torn and falling off, needed replacement along with a blown fog light bulb. Oh, and one key fob does not work. Warm days revealed a peculiar smell which lead me to investigate the cabin air filter which obviously had never been changed and was beyond disgusting!I am amending my review. After posting the above, I was contacted by a very concerned service manager. The email I sent had not been brought to his attention and he was not aware of our issues. He was apologetic and we agreed upon a compensation amounting to half of what our tires and repairs cost. We received the payment today and we’re adding a star to our review.
-
September 2023 by Ryan Braeger
Great experience. Taylor, our salesmen was a pleasure to work with throughout the entire process. I never got the pushy feel like other dealership! The paperwork was done at pickup and we were out the door. I generally dislike car dealerships, but I don’t have a single complaint about this dealer, or Taylor!!
-
September 2023 by Lydia Bray
They gave me top dollar for a car I sold them in 2022. The 2020 Equinox I just purchased is beautiful. Like brand new. Friendly staff. They made the buying process effortless. Highly recommend.
-
September 2023 by Leroy Janes
Very pleasant experience. Vehicle was priced fairly, delivered to my door on time as promised , in good shape, inspected and detailed. Would highly recommend.
-
August 2023 by Brandon Cooper
My fiancé and I had a wonderful experience at Auto Outlets in Wolcott, especially thanks to Tracy. We were going to be adding a third car seat to our family and needed something with more seating, and we needed it quickly. Her commitment to follow through on her promises and knowledge of the car buying process made everything quick and seamless. She gave us an incredible value with our trade in and made sure we had the vehicle we needed when we needed it. It was the second vehicle I have bought from Tracy at Auto Outlets and I’m sure it won’t be the last. Well Done.
-
August 2023 by Robert MacCrea
My whole family has gone through this dealership for our cars, and for good reason. Amazing customer service. Very personable and approachable. I had a great experience with them and will return
-
August 2023 by Rachael Williams
Very patient, knowledgeable and thorough in helping us get the best car for our family within our budget. Paperwork, DMV and all the little details even checking out Losn possibilities. We will continue to use Auto Outlet in the future. Caring, hard working and great people skills.
-
July 2023 by Scott Wood
I'm surprised that I am leaving a 5 star review for a car dealership, but this group did a great job. I purchased a vehicle from them based on a CarGurus listing and the whole process was simple and efficient. I dealt with Torin specifically, His communication and attentiveness was proactive with no hard sell.Only downside is that there is little wiggle room from their posted prices. It seems they price their inventory pretty competitively with market rates, so don't expect any huge markdowns from their advertised prices.Great experience and I would recommend them to anyone.
-
June 2023 by Josh Brent
An excellent experience! Torin put together a great deal over the phone and when I showed up they did what they said they would!
-
May 2023 by Jacob Guzzi
Second vehicle I bought through this dealership. They are honest and very professional, there are so many dealerships that try to sneak in hidden fees and won’t tell you about them over the phone but when you make the trip out there you see the fees. Not this place they are open and honest about everything ! Tracy was amazing and super helpful very trustworthy place to buy a vehicle.
-
May 2023 by Joseph Mullin
Auto outlets is an amazing place to get a vehicle. They go way above and beyond and special thanks to Taylor Crawford and Zach for everything you guys did for me to receive my truck. I highly recommend this place and these people to everyone and am looking forward to more business in the future. Thanks again
