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September 2024 by Carrie Brett
Purchased a used Chevy Silverado. Sales men and Finance man sat with us super friendly. Laughing and making jokes on how Ryan Auto in Sodus was try to give us a bad deal. Go outside to look at the truck, sales man had to use jumper cables for a “dead battery”. Test drove it. Agreed to the purchase, they were replacing the battery before pick up. This was June. Now September, we have had the vehicle back 5 times! For starting issues. With them never really fixing anything. This last time they replaced the starter, then proceeded to charge $108. The vehicle is under warranty, 100 deductible is supposed to be waved, and they is an ongoing issue since purchasing so how are you charging?? Never will do business here again.
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August 2024 by Ronald
the folks at auto outlet in wolcott have treated my family so well since moving to wolcott. After a mechanical issue left me sitting in a parking lot in Rochester, they sent their tow to bring my truck back to their shop and had the problem fixed and my truck back on the road in under 24 hours. I truly appreciate their personalized attention and fair pricing and can’t recommend their service dept highly enough. quick service turnaround times and proactive communication have allowed me to get back to work quickly and is tremendously appreciated.
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August 2024 by Kayla Walker
After a few rough experiences at some dealerships we ended our search here with Jaydin and we were so happy! Everyone was so kind and welcoming (it seemed real unlike most dealers) and very low pressure! Already plan to use them again!
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August 2024 by Catherine Griffiths
Thank you John for all your help. Thank you Will for getting it done for me.
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August 2024 by Kirstie Kachurak
They were amazing they got me into a vehicle that was absolutely perfect for me! I was thinking there was no way out of my situation until the the guys at auto outlets saved the day! I will send everyone I know there because they were amazing and I got a great deal!!
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July 2024 by Allison Vanderlinde
Great experience and good people
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July 2024 by Tyler Morse
bought a trade in truck and the crew did a great job getting it ready for me to purchase. very professional and fast with their work
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July 2024 by Jeffrey White
Great experience. Told them what I was lookin for and they found it! Very satisfying experience.
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July 2024 by Maddison Svhlosser
Josh was an amazing sales man. 10/10 would go to again
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July 2024 by Lynda Lohse
This place was awesome it had a lot of different vehicles for me to pick through our salesman was terrific (Bobby) they were the most friendliest people I've dealt with looking for a vehicle they were not pushy they explained everything to me I definitely will be buying my next car there too and yes I did buy one there on Saturday thank you very much Great place
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July 2024 by Angela Fox
Patrick and everyone at Auto Outlets were accommodating and professional! Second purchase from Auto Outlets and we left satisfied with a new vehicle!!
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July 2024 by Tim Traver
I will always recommend this place for getting a great deal on a used car. This was my second time purchasing one and it was an even smoother experience this time around. Jaydin really went above and beyond to provide excellent customer service. I couldn't have asked for a better rep to work with.
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July 2024 by Aaron Mercer
Great experience at Auto Outlets. Joshua and Jaydin from Wolcott were great and partnered well with the Webster team. All were kind, helpful, reasonable, and not pushy. Thank you.
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July 2024 by Jedidiah Mascioletti
It was an extreme pleasure working with Wolcott Auto! My sales representative, Bobby was very kind and highly professional. Scott and Dale, the financial advisors were very helpful. I highly recommend coming here for your next auto purchase!
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June 2024 by Steven Chapman
Very nice guys
