-
September 2024 by Casey Carter
I like Advance Auto but O'Reilly's has been stepping up their game I need an apartment for a truck advanced couldn't find it O'Reilly's was able to find it and have it in a day or two definitely getting there now they just need to work on their price set up for a lot of items but overall good experience everybody there was nice highly recommend
-
April 2024 by Robert Rivers
Went in at 5:45pm on a Monday and can't make a touch up paint can for me ridiculous..doesn't say on your website a time you can't and can do it
-
April 2024 by Jo Smith
Very good service. Helpful and easy place to get in and out
-
February 2024 by Butch Arsenault
Always a good experience
-
February 2024 by H Nasir
The paint guy Josh helped me out for a few hours when I went here. He really made sure I got the color I wanted and generally made my experience here really good. Only downside is that I wish the aftermarket selection for certain parts was better.
-
January 2024 by Russ Williams
Great customer service!
-
January 2024 by Michael McLaughlin
These guys were great from the start. I was trying to replace my battery and my sales person Clint was eager to help with the quote and more determined to do the install. My over all rating would be 10 of 10 and I would add that I called back after the initial quote to ensure my understanding of the process and price was correct....no surprises in anything at all except for how great everyone was willing to help get it done with minimal effect to me
-
December 2023 by Michael
Very helpful staff. Always asks if I need help and then helps me find what I need
-
November 2023 by Hunt Brook
I love this store. Better then any other auto part store. They actually help u and the guy there I talk to for a half hour and got a print out of all Torque specs for my truck and all the oils increases that my truck takes as far as fluids. This is a very good spot and it's definitely better than autozone. Advanced auto or Napa auto parts. Plus they have better deals.
-
November 2023 by Owen Underwood
The staff is very friendly and helpful. They explained things to me that I did not know about.
-
November 2023 by Michael Madej
Very helpful staff. Always asks if I need help and then helps me find what I need
-
November 2023 by Alvin Real
Josh was amazing ?
-
September 2023 by Nick Moffitt
First of all where are all these stores coming from and why did we need more corporate parts stores popping up in addition to the 50 plus that we already had within a 25 mile radius. The advanced auto, auto zone, car-quest, NAPA and other corporate parts stores that are everywhere in addition to all the dealerships with parts departments, and all the locally owned businesses in this industry that we have literally everywhere wasn’t sufficient? This review is based on a recent experience with this company though where they refused to even attempt to provide basic support for a product line that they are authorized resellers of. I was trying to get a fastener kit for a Draw-Tite trailer hitch receiver that was missing and necessary to install the receiver. It is almost impossible to get from the manufacturer since they provide resellers like this with the resources to handle situations like this and are not equipped to handle millions of calls for missing fasteners or minor replacements or warranty claimed that should be handled in store by the resellers. So with products like that, if the resellers don’t do their job and just sell the products and take your money and then refuse to help with issues that arise later on, you get dumped on the manufacturer. And since the manufacturer structures their distribution so that they have these authorized resellers in place to handle these issues, when they arise and the resellers refuse to do what they’re responsible for and expected to do by the manufacturer and the consumers to do, you a pretty much screwed. Local small businesses wouldn’t refuse to provide basic support for their products like this but corporations like this can get away with it. They just said they didn’t have it in the system and refused to direct me to a department with technical knowledge to help any further. So then they leave you hanging without even a reference number or part number to look up the replacement fastener kit and the manufacturers provide this information only directly to the resellers along with the resources to resolve these minor issues. If you stock and sell the product lines, you also stock replacement parts or provide resources for customers to get them when needed. It’s just the right way to do business. These big corporations are above that though I guess.As an authorized reseller for a product line like Draw-Tite, the retailer is responsible for maintaining data and documentation that the manufacturer provides to them which empower’s the retailer to practice solid businesses principles by assisting customers who need support for the products or need to buy replacement parts or who need assistance with any other low level product support or technical information. These corporations get away with just refusing to fulfill those obligations as a retailer because we let them and we have gotten used to it and normalized it but it’s not right.Support Local Small Businesses!! Instances like this need to be pointed out to remind us of the value that small businesses with experts who care about their field and take pride in their business provide to their communities. We need to support them while there are still some left or soon it will be only corporate outsourced call centers in India to turn to when we need product support.
-
July 2023 by Travis Merrill
Greeted instantly and given knowledgeable assistance. Thanks!
-
July 2023 by Alex Morehouse
They always have everything I need