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April 2023 by David Cook
The person who did the taxes was in a hurry didn’t wait to get the correct routing number and put in one he found the refund was sent to the wrong routing number and I received nothing. This incompetence is unacceptable and should be corrected by your company
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April 2023 by dawn white
Great place to get your taxes done,especially if you're a procrastinator,like myself,lol..We dropped our paperwork off,and they were done the next day! Will use Jackson Hewitt from now on!
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February 2023 by Kevin Van Detta
Well, my local franchise closed that I have used for the last several years, so we will see how it goes this year. Notification might have been nice.
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February 2023 by Paul Davoult
Been going here since 2014, obviously very happy
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April 2022 by James
Fast and professional
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March 2022 by N DDT
Fast and Easy.
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February 2022 by Frederick Joslyn
My Appointment was for 11:00am. No one was there until 11:20. I had contacted Jackson Hewitt in Albany, NY while waiting. They in turn gave me a phone number to a representative in my area. After making this call, I was assured that representative was on her way. The Rep. did show up a couple minutes later.
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February 2022 by Kimberly Murnane
I have loved the service I have received from Jackson Hewitt in previous years. I wasn’t very pleased with my tax professionals professionalism. She openly told me that this was her first time doing taxes professionally and she wasn’t very confident which was a little nerve racking. After she completed my tax return I was asked to sign then handed a stack of papers and sent on my way without any explanation of what to expect or anything.
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February 2022 by Renee Bacon
I have used Jackson Hewitt for years with no problem. I became disabled 2 yrs ago. I am a single mom. I only needed to file to receive second half of ctc. They charged me over $400 and the girl told me she applied for advance refund loan. She shredded last year's Amex card saying it wasn't active when there was still money on it and used recently. She charged me for filing state return when I didn't have a state return. She told me she don't decide the fees the IRS does. Of the $1500. Child tax credit I am owed I will only receive a little over $1000. I reached out to het manager. She stated she would call me back next day. Nothing.This should be illegal! I am still contemplating calling local news station and putting this on every platform I can think of.
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January 2022 by corey jennings
Very polite and professional.....answered all questions and made sure I understood there answers....and was really good on ac eating me without an appointment and did everything in a timely manner
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September 2019 by Cathy Eddy
Have not received my state tax return!
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February 2019 by Lee Brill
Very convenient.
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March 2017 by Jody Matthews
Professional service in a convenient location.
