-
April 2024 by Arzu Y.
Everyone one was so kind and generous understanding and helpful they are very professional Alex my banker is amazing thank you Alex and everyone there you guys are the best branch
-
December 2023 by Dorothy R.
Highest interest rates!!! Don't get back to you!!! Keep clear of them!!!!! Contacted them several times by phone, no answer. Contacted them by email no answer. They will lend money to any dealer!! Even if you have top credit score!! But interest rate will be 12.8% or more? Figure that out?!?!? What is this company doing???? Yes!! Ripping people off!!
-
May 2022 by Keiko Viernes
Our family moved back to the area in 2017. Since then, this bank and the tellers, staff have been efficient, accommodating, professional and welcoming. Any few issues we had were resolved and we thank them for their continued assistance.
-
December 2020 by Emanuel H
The bank is a bit disorganized as a whole...but getting better....The branch people are great....Thank you Eve and Angelique
-
August 2020 by Carla Attard
Once again, Santander Williston Park dropped the ball - customer service is non-existent. They promise you someone will be in touch in a few days, it's now day seven and still waiting. Run away from this banking institution. Major disappointment.
-
August 2020 by Mike nyc
Terrible wait times.
-
April 2020 by Laura F
I came here to deposit see money into my Santander account and when I finished, I realized that I really had to use the restroom. I asked the tellers inside if they had one and they said it wasn't really for public use, but if it's an emergency they will let me use it. Yes, it would be nice if they had a public restroom like TD bank, but I thought it was very nice that they helped me out, they could have just said no and made me go somewhere else. So, shout out to Diana for leading me down to the restroom. I also love how Santander has no fees of you use the account once a month, they also never charge overdraft fees, Chase charges $34 per overdraft.
-
January 2020 by Emanuel Afra
The bank is a bit disorganized as a whole...but getting better....The branch people are great....Thank you Eve and Angelique
-
November 2019 by Keto Sisters
I came here to deposit see money into my Santander account and when I finished, I realized that I really had to use the restroom. I asked the tellers inside if they had one and they said it wasn't really for public use, but if it's an emergency they will let me use it. Yes, it would be nice if they had a public restroom like TD bank, but I thought it was very nice that they helped me out, they could have just said no and made me go somewhere else. So, shout out to Diana for leading me down to the restroom. I also love how Santander has no fees of you use the account once a month, they also never charge overdraft fees, Chase charges $34 per overdraft.
-
August 2019 by M. Cristina Zaccarini
Evelyn helped my cousin in Argentina open an international account and he was incredibly impressed with her attention to detail and concern for attending to all aspects of the transaction. The card had to be expedited, and while mail to Argentina is usually a challenge, everything went smoothly thanks to Evelyn and the branch manager, Dan. Thank you so much for everything! Kudos to Evelyn for providing excellent banking services!
-
August 2019 by Janet Delarosa
I came in to verify my identify and no one helped me . Half hour later I am still waiting for Personal Banker Italia to finish making phone calls even though she acknowledged me sitting around waiting for her. Great lack of customer service. Why would you place calls prior to assisting a client who is sitting around waiting for you. They clearly consider people’s time a joke at this bank. Closing my account immediately!
-
May 2019 by JRoseay Delarosa
I came in to verify my identify and no one helped me . Half hour later I am still waiting for Personal Banker Italia to finish making phone calls even though she acknowledged me sitting around waiting for her. Great lack of customer service. Why would you place calls prior to assisting a client who is sitting around waiting for you. They clearly consider people's time a joke at this bank. Closing my account immediately!
-
May 2019 by S C
Wasted about 3 hours over 2 visits trying to open a business checking account. Staff didn't know what documents were needed. I got a call saying they can proceed if I brought in one form, then after getting there they said I needed another form.
-
May 2019 by Janet R.
I came in to verify my identify and no one helped me . Half hour later I am still waiting for Personal Banker Italia to finish making phone calls even though she acknowledged me sitting around waiting for her. Great lack of customer service. Why would you place calls prior to assisting a client who is sitting around waiting for you. They clearly consider people's time a joke at this bank. Closing my account immediately!
-
March 2019 by Emanuel K
Horrible customer service.... everyone... managers tellers bankers... this place is a joke... I challenge someone to call me back