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September 2023 by SpaceMan
Very good and honest service center. Worth the wait of getting an appointment. Great owner and staff
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June 2023 by Ron Barello
Awesome place . Old time honest mechanic... very nice people
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November 2021 by Mike J.
I Over charged for changing 2 tires. Also, left my car battery dead when I came to pick my car up. and I had to call someone to help jump my car. when I came back the next day to pay for the bill I informed them the battery was dead they did not believe me, or apologized. will Not be back or recommend them to anyone.
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October 2021 by Anthony X.
Amazing service from Hawthorne!! You know these days it's very difficult to find an honest mechanic because a lot of them love to rip you off. I went there today to do something very simple, the owner stopped everything to help me right away. I even tried to give him a tip, but he refused and said give it to someone in need. I would definitely go back to Hawthorne and I would feel at ease. Not worrying about my car and not worrying if the mechanic would tack on a lot of unnecessary repairs. Highly recommended!!
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February 2021 by Kimberly S.
This place is fabulous. I needed someone to check on my car before my drive home (I no longer live on LI) and confirm there were no issues after it didn't start. John was thorough, explained everything he did, and was done within three hours even though we didn't have an appointment. I couldn't recommend this place enough!!
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November 2020 by alex samain
Family been going to John for 30 years. Very friendly and honest service. John is very flexible and knowledgeable in his field.
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August 2020 by Mary K.
I love this place. We were recommended to John & Lisa 25 yrs ago and even though we lived close to 8 miles away (if you've lived in NY you know that 8 miles could feel like 800 miles), we'll never go anywhere else. Do you have a mechanic who along with his wife, sends flowers to a new customer who broke their leg and had surgery? I'd say, they pretty much had me at hello.
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April 2020 by Kenneth S.
My family has used Hawthorne forever. My dad went there when the John's dad owned the station. Honest and fair, there have been numerous times I have gone with to him with a small issue that he fixes it in 5 minutes and when I try to pay him he refuses. He says "pray for me, I need it more". Great mechanic and a gentleman.
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November 2019 by Maureen Prunella
John is super honest. My family and I have been bringing our cars here for decades.
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March 2019 by kimggg
Honest people and very kind. little bit slow but I believe here.
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January 2019 by Bobmc42 ..
Hawthorne's has been around for over 60 years and that says everything. John is an old time honest and gracious gentleman. I have been going to him for over twenty years and never had one problem or complaint. He never disappoints. There are not many mechanics left with his integrity. I can't say enough good things about this service station.
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December 2018 by John Gaetani
Excellent repairs, reasonable prices... Owner John is honest and straight forward. Getting so popular appointments may be a week or so out. Worth the wait!!!!
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July 2018 by P G.
Great service station I have been a patron for many,many years and my Dad before me. John and his staff are competent, accommodating and honest. Lisa's welcoming ways add to the always positive experience.
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June 2018 by Christine Mazur
The best place to have your car repaired the owners are so great