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March 2024 by Denise ;)
DO NOT BUY GIFT CARDS HERE! GOT SCAMMED bought a $250 gift card that had $6 on it, with receipts went back to manager who directed us to corporate office, who then directed us to sephora, who then directed us to black hawk (3rd party who supplies the gift card) all with hours wasted and no resolution. the card was sealed, the pin which was tampered with was covered with a seal. DO NOT BUY GIFT CARDS HERE / $250 thrown away learned you are better off buying directly from the store they offer more protection
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February 2024 by Christine Mazur
This CVS is way too small no room to get around so much stuff in isles and the end caps oh forget the parking lot horrible.
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January 2024 by Joseph DeChicchis
Really bad robot phone system that makes us very hard to talk to a human
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December 2023 by Mike Lysaght
The fact that the pharmacy department completely shuts down for lunch is absolutely ridiculous. Not to mention that it is during peak hours when some customers are on their lunch break which could potentially be only time they're able to pick up their prescriptions before the pharmacy closes for the night. I'm not saying that the staff should not be entitled to their lunch. Quite the contrary. What I am saying is that a MULTI-BILLION DOLLAR company like CVS can certainly afford adequate staffing to ensure proper coverage during these times. Whoever decided to institute this policy should be ashamed of themselves.
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December 2023 by GJ
Staff is very nice and it's very easy to buy something you need. Another plus is that they let you bring in your dog! I always stop by for something when walking my dog and the staff always welcomes him so nicely. Sometimes though, the cash machine doesn't work so that's annoying, but everything else is good.
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December 2023 by Christine Jasinski
Extremely happy with service in helping me find products and smoothness of checkout.
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July 2023 by Unafraid Try Me
If you’re looking to get the full “Karen” experience then make sure you shop when “manager” Tina is on duty. Honestly the rudest so called manager I’ve ever had the displeasure of encountering. A simple requests to follow through on an exchange one of her employees advised could be done was met without an ounce of customer service and the response “it wasn’t me and how is that my problem?. My next step after this is making sure the corporate office is aware of the poor customer service their employee displayed and to cancel the CVS care pass I’m subscribed to. There is no way CVS will ever see a penny of my money.
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December 2022 by Jessica Merkel
Don’t know why these ratings are so low, this CVS has the nicest staff !
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November 2022 by Kim Water
The pharmacy team was really terrible.They don’t care about the patient. I think they have to learn how to care about it.I really dnt expect how they smile. But at least they dnt have to ignore whay i asked some questionsReally really bad experience
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November 2022 by Chiya H
Just got my vaccination. It is much faster than other store. It took only 5 minutes.
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October 2022 by Su Hwa Kim
Pharmacy people are terrible ???They so rude. Never taking care of people.
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September 2022 by Timothy C.
Very, very slow at the pharmacy. I went there twice in one week for different shots (Flu shot and Covid booster). First time the pharmacist said "2 minutes" for the flu vaccine, but had to wait 15 or more minutes. The second time for the Covid booster, they also said "just have a seat...be with you in two minutes". Then the pharmacist goes off-shift and I have to wait 30 minutes until the replacement arrives. No one comes out to tell me of the delay (I have to ask a few times to determine what's happening; one of the other pharmacists at least tried to be helpful). They were also apparently supposed to check my temperature beforehand but no one did. No apology or acknowledgment of the delay from the new pharmacist, and he seemed baffled that there were 3 to 5 people waiting by that point. Not the customer service I was expecting. I realize they are busy--yes, we all are busy, and our time is valuable--but a little courtesy would go a long way.
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July 2022 by NIKET PARIKH
It needs alot of improvement on the covid 19 vaccine appointment for those who has underlying conditon and under age of 50 and who helps elders disable parents
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May 2022 by D Rod
I needed a prescription filled and none of the CVS in area had it, so they forwarded the prescription to this location 254 hillside av. In Williston Park. Since it's memorial Day i looked at website for the store hrs. It says that they close at 10 pm but that schedule will be affected by the holiday, so I called, the automated system says that they will close at 8 pm. When I got there the pharmacy was closed, and there were 3 woman fixing the shelves, 1 of them had a big mouth and started giving me a lecture. I explained that i drove 20 minutes one way just for that and that they should have posted a better schedule. As I turned around to the next isle I hear laughing saying "that's not far" and whole bunch of there things and I am behind her in the next isle. Very disrespectful, zero sympathy. Her mouth earned this store zero stars, unfortunately I had to leave one. I would have just left and come another day with out giving them a bad review if I didn't get yelled at by this woman.
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May 2022 by teaching presentation
At this specific location a caucasian lady who currently works there during the evening shift intentionally waited for a black man who was on line to go to the self checkout counter before she began taking customers. Very racist.
