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April 2024 by Dave Bauer
I walked in and Liz warmly greeted me! She expertly adjusted my frames. Her and her sister Karen have over 30 years of experience. Thank you Liz!
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October 2023 by Dennis Dempsey
Stopped in today for a minor eyeglass repair and, even though I am not a patient or regular customer, I was provided with quick, outstanding service. I highly recommend! Dennis
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May 2023 by Michael Mallia
My glasses prescription has changed dramatically in less than a year. The current glasses prohibit me from driving at night. I am scheduled for cataract surgery in two months. I was desperate to be able to see for the next two months. Elizabeth got a new prescription for me in less than 8 days. When I put on the new glasses I was blown away. I am better than 20/20. She is caring , helpful and very knowledgeable. I would recommend to anyone.
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May 2023 by Jason N
Incorrect prescription and overpriced glasses.It has been two years but today I am still angry about the service and glasses we got at Williamsville Optical. The eye doctor made incorrect prescription for both me and my wife - unfortunately we only noticed this a bit later because we have to leave Buffalo in a week after. We also pay overpriced glasses, and the one for my wife was never used because of the incorrect prescription. We were poor students at that time, so I felt so frustrated about the incorrect prescription and overpriced glasses - a terrible experience I remember every time when I make new glasses (from other places of course).
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May 2023 by Google user
My glasses prescription has changed dramatically in less than a year. The current glasses prohibit me from driving at night. I am scheduled for cataract surgery in two months. I was desperate to be able to see for the next two months. Elizabeth got a new prescription for me in less than 8 days. When I put on the new glasses I was blown away. I am better than 20/20. She is caring , helpful and very knowledgeable. I would recommend to anyone.
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May 2022 by R. Martinez
Nice staff and great customer service
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May 2022 by Rachel Giovannini
Great office! Liz is so friendly and helpful and the few doctors I have seen have all been great! Would highly recommend.
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May 2021 by Bryan Bonn
Williamsville Optical has been our go to optician for many years. The selections are great and Liz is always on top of what styles work for your face. Additionally, professional attitude with personal service is very helpful in making sure all the details are covered.
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May 2016 by Don M
I came across this small gem of an optician shop a number of years ago when my union had an eyeglass benefit which was fulfilled by Williamsville Optical. I was in my late forties at the time and like most people at that age, I was starting to need bifocals because my natural lenses could only focus at one distance. I had tried getting progressive lenses at several of the major optical retail chains, but the result was always the same: expensive lenses, blurry vision and excuses from incompetent opticians. Every time I moved my head from left to right, it was like looking through a fish bowl. When I went to Dr. Jans, however, at Williamsville Optical, he told me that my prescription was correct, but that my lenses hadn't been fitted right. The optical centers of the lenses didn't line up exactly with my pupils and more importantly, the vertical positioning of the lenses was incorrect. I remember him saying something like, "If progressive lenses are fitted right, you shouldn't be aware that you are wearing progressives." Sure enough, when his daughter Liz fitted me with new lenses, the fishbowl effect disappeared, and I could see clearly at all distances. Dr. Jans has since passed away and his two daughters have taken over the business. Now that I'm in my late 60's and my prescription is starting to change again, I'm grateful to know that Liz is there to take the time to properly measure and fit my new lenses.
