-
June 2021 by Jacqueline B.
Third time. The singing employee was not here but once again I was notified order was ready, only to have one employee ask my name and do nothing for 20 minutes then a second employee asked my name and brought my groceries. The second employee in each case was very pleasant and helpful. I don't understand the lack of communication that initiates each visit
-
April 2021 by Savannah Y.
Called the bakery to ask about their chocolate cake ingredients because my dog ate a slice. The woman was extremely rude and hung up the phone. CLASSLESS
-
January 2021 by Smirkypox ..
I make the mistake of coming to this store and aways leave angry. They never have salmon available to purchase after the seafood counter closes. The display for prepackaged salmon is ALWAYS empty when I come after 8pm. Why don't they stock it? The Sheridan drive location will have 30+ packages to choose from but this place always has zero! Every single time. So annoying. I keep making the mistake of coming to this store.
-
January 2021 by Linda M.
This Wegmans location is smaller than some but fits my needs. I'm actually surprised on some of the bad reviews since I've never had any problems here. Employees have always been helpful and they always seem to have what I need. This particular review update is on Wegmans in general, and their generosity. As an example last week they teamed up with Josh Norman from the Buffalo Bills and Buffalo Business Blitz by donating 100% of the proceeds on all orders placed through Wegmans Meals2Go. This was to help local restaurants, food vendors. And other small businesses effected by Covid. We ordered subs on the Meals2Go app, which we had never done before, usually ordering right at the counter. Well my sub was honestly probably the best sub I ever had! It was made properly with everything I asked for and it was huge. So much meat and nice big pieces of peppers. The 'everything' roll was fresh and full of flavor. The mixed greens were crisp and not limp at all. Overall really good. Lol don't usually get that excited about a sub but it was so good. Also, since it was the first time ordering on the Meals2Go app we got an email for $10 off our next $20 order. Plus a Bills towel. Bravo Wegmans! 21-4
-
January 2021 by Denyel B.
This location has been extremely accommodating during Covid. Love the curbside pickup system. Customer service was beyond helpful and kind when there were a couple of mistakes with our last order. I understand mistakes happen- happy to be patient but they made it right immediately and were generous while helping out. The cashiers are always kind. Anyone walking around in a Wegman's uniform is happy to point me in the right direction or look up an item. They always have what I want in stock and the Wegmans brand products are top notch. I drive past several other large grocery stores to shop here and it's always worth it.
-
December 2020 by 203marjac
Flavorless, period. Will NEVER eat again. Soggy, no seasoning, just not good at all. I’m not sure why.
-
August 2020 by Basem Maddah
Yummy pizza. Large deliscious cheese pizza for $10. I am jn love!!!!
-
April 2020 by Christina V.
Love Wegmans! I frequent their sushi, produce, and bakery often. Their catering Dept is really easy to work with also. I ordered a beautiful full sheet cake with whipped cream frosting, white cake, and fresh strawberry filling. It is always a huge hit at family parties. Their sushi is always nice and fresh. I really love to pop in and grab the to go packages and use self checkout. Easy in and easy out!
-
April 2020 by tyejohnson
Surprisingly it was not that crowded today on 4/13/2020 sometime after 9 am, so I was very happy about this because a lot of customers are still not engaging in social distancing themselves from others. With that being said.... guess who didn't engage in social distancing their self while I had my back turned at the self check out??? The employee at the self checkout. Not only that but I didn't even ask for her help. She came out of no where, too close, while my back was turned, I didn't signal for her help at all, and it seemed very peculiar. I did talk to the store manager Melissa regarding this and I hope she do something about this like she said she would. Melissa also suggested that I put my hand up to signal to stay away 6 ft but how can I when I had my back turned and I didn't know that she was coming towards me. TAKE THESE HEALTH AND SAFETY MEASURES SERIOUSLY IF NOT FOR YOURSELF BUT FOR OTHERS.
-
March 2020 by Frank M.
***************************** I am updating my review of this Wegmans because of the new measures they are taking during the COVID-19 Pandemic. ***************************** I ventured out to my local Wegmans to stock up on some things for longer term because the Pandemic may get worse before it gets better. Yes, I believe things will get better over time. Haven't been out of the house for 11 days. Donned with a mask and bright orange nitrile gloves I stocked up mostly on fresh produce that will keep for a while like apples, oranges and potatoes. Also picked up a good supply of snack foods. Just eating regular foods makes isolation more difficult. Only empty shelves I saw were the toilet paper shelves. Plenty of produce, meat, bread, and dairy products in stock. Didn't need milk this trip because I put milk into zipper bags in 2 cup portions and froze it. Kudos to my local Wegmans for doing a great job with social distancing at the checkouts. Everyone was fed to the registers from one line that was set up from a waiting point at the far end of where the checkouts are and directed down the last store aisle and to the back of the store. There were signs along the way telling people to keep your cart between you and the person in front of you. There was an employee at the waiting point telling you which checkout line to proceed to, after the cashier was finished disinfecting the belt, credit card pad, etc after the previous customer. Once at the checkout line, you are instructed to stand behind a line on the floor at the beginning point of the belt and to put your groceries on the belt and wait until the cashier finishes scanning. The cashier steps back and signals you to scan your shopper's card and process your payment. Then they ask you to step back while the cashier completes the transaction and puts your recipe in your cart or bag. They then step back again and you proceed to leave the store. I thought for sure It was going to be a real long wait. Well was I wrong. I timed the whole thing. I started out about 30th in line it took 19 minutes from when I got in line to when I opened my car door. Absolutely no complaints about the whole experience with the exception of several "I don't care" idiot customers that had the stupid need to defy social distancing rules. They will be the first ones to blame everyone else when they get the virus. GROW UP PEOPLE!!!!!! Thank you to Wegmans for caring about your customers and employees.
-
March 2020 by smbrn
The hostess who greeted me told me I did not have a reservation; I did. My friend had already arrived & I do not know what happens in the computer if one guest arrives first. This lady has seated me b/f and always seems rattled. There were other tables empty & she sat us by the kitchen. I was not happy but my friend arrived b/f me & did not want to make a big deal about. If there is a way to request a table that should be made clear when making reservations. I am wondering if you're considering expanding. If not you should definitely think about it.
-
February 2020 by Meghan
Nikki and Beth are always wonderful servers... This night we sat at the side near the bar area. The people at the bar were unbelievably loud! (Probably alcohol induced.) However, if you want to be assured of conversation, ask to sit on the left side.
-
December 2019 by Maria B.
I havnt been here in a while. Walking in you have one set of speakers with some sort of holiday music on and then on the right side you have Bruce blaring. Combined with the rattle of the cart wheels on the tile it's an assault on the senses. Why is this necessary? Seriously, doesn't improve the shopping experience.
-
December 2019 by maureen z
The night I was there they were having trivia night. It was interesting. The burger was good and the wine was surprising.
-
November 2019 by smbrn
This is the first time I have had a average experience. The friends I was with ordered Canadian Club whiskey; they were out. Holiday week & you're out? Apparently if you're ordering a drink & would like ‘crushed ice' vs. cube this needs to be requested at the time of your order. Who knew? Sam our server was great! *The staff level seemed low for a busy holiday week.
