Verizon's Cellular Sales location on Main St. in Williamsville offers a welcoming and efficient experience for customers looking to upgrade their devices or plans. The store is staffed with knowledgeable wireless sales consultants who provide personalized assistance. Many customers have praised their experiences, noting the zero wait time and smooth transitions when purchasing new phones, including the latest models like the iPhone 16 Pro Max. Associates such as Cole, Hank, Kaylen, and Marcus are frequently mentioned for their friendliness, professionalism, and expertise, ensuring that customers feel valued and informed throughout the process. From quick phone replacements to seamless data transfers, the staff is dedicated to making every visit pleasant. Customers appreciate the ability to set appointments and receive direct contact information for follow-up questions, enhancing their overall satisfaction. This Verizon location is highly recommended for anyone in the Buffalo area seeking reliable service and support for their wireless needs.
The person that helped me switch over my phone she was extremely helpful very polite
June 2025
Charles was absolutely amazing. He hung in there during a little software hiccup. Offered me a water and figured out how to transfer my service. Verizon Sim card and the next morning I was good to go! Give this man a raise!
March 2025
Broke my phone screen entirely, walked in and was greeted immediately. Had a new phone in hand, with data transferred over & a reduction in my bill quickly and seamlessly. I typically hate phone stores. Great experience. Give Cole a raise & promotion.
