Mini of Buffalo, part of the West Herr Automotive Group, is a top dealership known for its excellent customer service and comprehensive parts and service departments. Customers appreciate the friendly and helpful staff, especially salespeople like Alan, who is highly praised for making the car-buying process easy and enjoyable. Many reviews mention that they have had good experiences over the years, with some returning for multiple vehicles. Customers often highlight the positive attitude and accommodating nature of the staff, which has restored their faith in car dealerships. The dealership is also recognized for its quality service, with technicians like Kyle providing helpful assistance on vehicle repairs. Overall, Mini of Buffalo is seen as a trusted place for buying and maintaining Mini cars, with staff members who treat customers well and make the experience smooth and satisfying.
Can’t express my thanks enough Heide and Joe are fantastic super super helpful and I thank you both helping me get this new car figured out. I will definitely be back again!
February 2025
I can’t express enough gratitude towards Alan at Mini of Buffalo! He helped me purchase my very first car today and made the process so easy for me. He’s the best!
December 2024
I just wanted to say that I've always had a good experience here, and I've been using Mini of Buffalo for quite a while. From one side of the street, to the other, and back. Alan R. from sales was very helpful, and accommodating. I'd recommend him to anyone looking for a vehicle.
