Shoe Stores in Williamsville, NY

“Phenomenal customer service that’s uncommon today. Flew in from out of town having forgotten to pack essentials for the week. Carmelo & Rico took great care of me same day and even dropped clothes at my hotel. Will forever be a Napoli’s customer!”

“Exceptional in every way . . The store is very Clean. . The girls are very Friendly . . The Selection and Service are top notch .. Amara was absolutely amazing .. she was beyond knowledgeable .. please go in and ask for her. . You will never have a better shopping experience than you will with Amara. I couldn't imagine being excited about putting a bathing suit on but she found the perfect combination of products to make me feel confident. Definitely recommend.”

“Updated review 12/2021. After another 5 years of dance, we still shop at Bailey's for dance shoes. It's hard to buy tap, jazz or ballet shoes without trying them on for size and proper fit. On-line (Amazon or Discount dance) is ok for accessories and if you are sure of the fit of your clothing/ dance tights and leotards. For shoes specifically we don't think it wise to Internet order. Going into her 11th year of formal dance classes, my teen daughter was excited to get her first pointe ballet slippers. A true ballerina! She was a bitty 4 year old baby ballerina when she started. We shopped at Baileys earlier this week. The young lady who waited on us was helpful. She brought out several pairs of pointe ballet shoes (the kind that allows the ballerina to stand on her toes - ouch) for my daughter to try. Each one fit a bit differently. I hope my daughter will enjoy her new pointe shoes and find them comfortable. The shoes, plus inserts and ribbons all came to $143 approximately. Not cheap. Dance, like any sport, has related expenses.”

“Service 5 I've been having foot pain and wanted to buy a new pair of sneakers that might help. The salesman and the assistant manager were very helpful. The manager suggested gel inserts to ease the plantar fasciitis type of pain instead of buying a new pair of sneakers. He said the soles and general condition of my sneakers was good. The $25 inserts are providing some relief. That was nice of them to show me an alternative instead of spending up to $80 in a new pair of sneakers. Next time I need a new pair of shoes I'll be back. It's good to have decent customer service which is hard to find these days.”