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August 2024 by Maria Schenk
I buy and sell. Love it!
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May 2024 by David N
Upscale Used Clothes, Handbags, etc. Not A Guy Store. Overpriced! Clerk not too friendly.
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February 2024 by Melissa W.
Cute store with name brand items and good vibes, however they do carry some counterfeit coach bags. When this was brought to the attention of the owner she did not appear to know (or pretended not to) about the authentication process for these bags. As the owner, you would think one would be more thorough with their buying/selling process, especially when you're charging upwards of $100 for some of these bags. In addition, these bags are often very dirty and can be found in other resale sites for more reasonable prices and in better condition. One of the fake bags was listed for sale "as is" for $68 and the strap was attached to the bag with what appeared to be clear fishing line. Be cautious when buying "designer" items, as it appears the store does not verify if the items are indeed real.
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December 2023 by Holly P.
I visited this store while visiting relatives during the holidays. It looked like a nice local business so I thought I would try. I was greeted when I walked in, told what the specials were & left to shop. I bought a necklace and a ring. They have many nice things however a bit expensive, but I love supporting local businesses - there is always a special and they give 20% off full priced items on your birthday. Guess what today is - my birthday - so I made a special 2nd trip to Second Chic in Williamsville. Glad I made it there before 3pm since they are closing early on NYE. I went specifically to buy a shawl I saw a few days ago. I walked right in, put it on & shopped around for a few more things. After about 10 minutes I realized the sales people were talking to each other (one was trying on things & getting feedback from the other). No one said anything to me. Another 10 minutes go by, salesperson walks near me, putting away clothes, makes no eye contact, says nothing to me (can I help you find anything?, did you notice we close at 3? [it was like 2:15], that's a great shawl, isn't it?). I walked up to the counter & waited (other salesperson was out of the changing room now) - no one came to the counter or asked if I was ready to go. This is not a big store. At the 30 minute mark I asked if they both worked there? Joyfully she said, yes & I said because no one spoke to me. That, of course, was followed by apologies but I was done being ignored, voting with my feet - I hung the shawl back up & I said "I was going to buy this but now I'm not." as I left the store. Perhaps I'm overreacting & may be a little sensitive since I was the only person of color in the store and it is my birthday. I told my sister about this shop the other day - she lives close by. When I returned from my special trip, she asked me if I got the shawl - no: were they closed? - no; WAS IT Gone?! -no & then I told her what happened. Safe to say she won't be a new customer and I probably will not return either. Life is too short to shop where you don't feel welcome.
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December 2023 by Audrey Friedrich
I have consigned with Second Chic for a few years now. Very well run and great finds !
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December 2023 by Michelle Daddario
Very rude
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December 2023 by Yan
Well organized clothes, nice staff. Items are overpriced. A pair of obviously worn-out Madewell jeans with running thread on the back pocket were procedure $40 dollars. Second hand Anthropologie yellow skirt with faded color (brand: the odells) was price $100.
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November 2023 by April (clouddancer46)
Second Chic is an absolute gem of a thrift store. The moment you step in, you're greeted with a unique shopping experience that is both exciting and satisfying. The store is filled with a wide array of designer clothes that are in excellent condition and sold at a range of pricesThe unique vintage clothes tell a story, and the quality is simply outstanding. The selection is diverse, catering to a variety of styles and tastes. Whether you're looking for a classic Chanel piece or a quirky 70s dress, you're likely to find it here.The store layout is well-organized, making it easy to browse through the clothes. The staff is friendly and knowledgeable, always ready to help you find the perfect piece.
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September 2023 by N9stra Damas
The store is beautifully decorated w beautiful chandeliers and antique iron decorations on the end caps and tasteful unique decorations, it is spacious and racks are accessible and well placed, good use of space that is accessible to customers. However I didn’t purchase or consign anything as everything is fairly expensive and out of my price range
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September 2023 by Joy Perry
Great consignment store!
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June 2023 by Teira Brown
My mother and I have shopped here many times. We go on mother-daughter trips all the time and choose to come to this area in particular. My mother lost her earring and they directly mailed it to her within two days from trying on clothes within the shop, very nice, people would recommend.
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May 2023 by Jobo R.
the worker are friendly ,,,the the prices fluctuate.i see thing from a dollor store3.99 the price gose up all the time ,,,,,,the manager is great store 5194
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April 2023 by Robbie Raugh
My fav shopping place!
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March 2023 by Melg
The process was very easy, 15min appointments to review your items. Apts for the month book fast. I love that Second Chic offers the option to either get a % cash back on your consignments or store credit!
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September 2022 by Hana Merhi
I keep coming back for more. I hate it lol
