Chico's is a store with a nice bright atmosphere and friendly, welcoming sales associates. It offers pretty shirts, unique and trendy selections, and clothing that makes it last. Many customers love the store and have shopped there for years, becoming fans of the "Chico experience." The qualified staff is knowledgeable about the clothing and accessories, providing special care and creating a bond that is a critical part of sales and service. They offer personal attention, like putting a customer's name on the dressing room door and bringing them clothing in new styles. However, some customers report frustration with the business sense. There have been numerous cancellations of orders after confirmation, where items bought on sale are canceled and then appear on the site for full price. This has led to customers feeling the store is going down and vowing not to return. Some also feel the quality is going way down. Despite these issues, many customers proudly tell anyone who asks about Chico's and hope it does not change.
A friend and I went to Chico's and purchased a couple of pretty shirts on sale. Also a bracelet with a discount when opening up an email account. Nice bright atmosphere and all the sales associates were very friendly and welcoming.
December 2024
One of the cross border shops I go to. Great selections for something unique and trendy. Quality of clothing makes it last.
August 2021
Thank you for the "normal" shopping experience yesterday! Renee and Marilyn were so kind and helpful. This was my first real shopping trip in months and they let me wander and try on lots of things with no pressure at all! And....I found clothes that fit and looked great! Love your store!
