Bridal Shops in Williamsville, NY

“I had an AMAZING experience at Victoria's Bridal!! Before booking, I reviewed their website and looked through the designers they typically carried, finding a variety of dresses that I loved. At my first appointment Angela took the time to review my dress style, pulled a bunch of dresses, keeping in mind my budget, and I could then decide which dresses I would like to try on. Angela helped me narrow down my choices and I almost left with a dress that day. I loved the dress itself but there was one part that did not sit right with me as I imagined myself walking down the aisle. When I spoke with the owner the next day stating I was not going to take the dress, she asked if there were any other dresses I wanted to try and I happened to find one online by the same designer that I LOVED, earlier that day. The owner went out of her way to obtain the dress for me to try on, I fell in love and said yes to the dress!! Victoria's truly makes you feel welcome and comfortable in your own skin. I would definitely recommend!!”

“As a six foot tall bride-to-be, who usually has significant challenges finding clothes that aren't made for the average, 5'4'' woman, I was sure that wedding dress shopping would be a nightmare - ugh! To get an understanding of what the scope of my challenge would be, I booked an appointment at the Bridal Chateau during their July sale event with no expectation or hope of finding a dress that day.

Upon entering with my mother (who was just a few days post-op of an orthopedic surgery), we were greeted by Olivia's smiling face. She showed us to a large, private room that easily allowed for my mom to sit is a comfortable position, and would allow for others with physical temporary or permanent challenges to sit comfortably with ease.

Olivia then asked about my vision and budget. I told her squeamishly (expecting to have to pick based on what fit, not what I actually desired to look like), and noted the July sale. She asked a few clarifying questions, and then graciously offered to start with sale options and work our way up from there.

Ladies let me tell you that she listened to everything I wanted and absolutely nailed the selections! Every dress, even the wild cards, were tightly focused to what I asked for, and as we progressed, she continued to listen, adjust, and pull more as I started to discover what I truly loved.

She was patient, and kind, and offered genuine suggestions as if she was an old-friend...with no hard sell or over focus on the appointment duration time that I've experienced elsewhere with friends trying on dresses for their weddings.

Long story short, I found my dress, and Olivia found the most perfect veil to complete the look to boot! Upon measuring to order, she thoughtfully walked us through considerations when deciding whether to order up or down as my measurements fell right between two sizes. When telling her, I was leaning towards the smaller, she found a dress in that size, in the same silhouette made by the same designer and had me try it on to ensure I felt confident in the decision.

Checking out was a breeze, and she thoroughly went through what to expect re: ordering, delivery, alterations.

Overall, I couldn't have asked for a better experience! Thank you so much Olivia and Bridal Chateau team!

*Tall brides - every dress I tried had the perfect amount of length, even so much that I could wear a heel if I wanted! I was SHOCKED!

**If you have an appointment time that is the same time as the business opens, they do not open the doors 5-10 minutes early for patrons to check-in, etc (i.e. we waited outside the door, until they unlocked the door at 1pm - not a big deal but just something to note)”

“My stylist was absolutely incredible! She had wonderful picks for me and knew exactly what I was looking for. She was incredibly kind and supportive and a great hype man. The vibe of this place is wonderful! They really make you feel special and taken care of. Their gowns are gorgeous as well and the store is incredibly cute. Would recommend this place to absolutely everyone! Ten stars if I could!”

“What a wonderful experience shopping for a dress for my sons wedding! D was absolutely amazing! She listens to you and helps you to find a dress that is not only beautiful but also something that makes you feel confident and beautiful! The customer service is outstanding! Thank you, D for all your help!”