-
August 2021 by Wes Diener
Some things just cannot be resolved as quick as we would like. We ended up working out an amicable solution.
-
July 2021 by Louie Shamatta
Ordering was easy and they were very helpful. One of my items was sent to the wrong address. I was sent a new item as soon as they were notified, no hassle no problem. Great people to do business with
-
January 2021 by Ray Holgate
Professional, Effecient and a pleasure to deal with, Delighted to have them represent the AES Global Ltd brand across the United States.
-
July 2020 by Debra B.
I LOVE LOVE music. I got a touch system .A IST-1600 radio. It was around 250.00 dollars. I wanted gerat music! I also ordered new speakers. I hired a man to smooth out the seams in the drywall on the ceiling, as they were rough. But I had to wait my turn. Knowing drywall dust hurt electronics, I put my new system in my office and kept the door shut. While the drywall man fixed the ceiling out on my main business floor. When I had it installed, and went to use it, it was tempermental. Sometimes it would work, sometimes not. Now we can't even get it to shut off. It never changed to different stations with out a time consuming fight. I called and they would do nothing. I would have been happy with a replacement that worked. ..But no ... they did nothing. I back everything in my business. They didn't do a thing for all that money I spent for great sound..Look some place else....
-
June 2020 by Kirk B.
We had an old NuTone intercom system that we wanted to try to get running. I found BEC enterprises online and sent our command module to them for repairs. In short we are very disappointed with this company and would not recommend them to others. They are poor communicators regarding repairs and the process. Afterwards they could offer no technical support on our system as we tried to get it up and running, which seemed strange since they were able to repair our module. And, as it turns out, we found out that they shipped our intercom to someone else to have repaired (Chime King Enterprises out of Cincinnati, OH). We know this because they accidentally left the repair bill from that third party in our box. They (BEC) were charged $170 then they added $205 onto that and billed us $375. To be fair, they told us the price would be near that amount, but I sure wish that I had found Chime King first!
-
February 2020 by S Persaud
I was able to install the two wire video system with virtually no prior knowledge of intercom systems with the wire diagrams provided and a few back and forth emails along with 3 to 4 phone discussions. The results were excellent. The only thing I can't assess here is long term durability but only time will tell.
-
January 2020 by Kory Dillman
Purchased the upgrade kit for our M&S Intercom system and was impressed with every aspect of the transaction. Our order was initially delayed, but the staff did a great job of communicating the situation. The kit was exactly as described on the website and included everything needed to plug-and-play the new system, including simple instructions that were easy to follow. Thanks, BEC!
-
December 2019 by Bradley Decker
wow i can not say enough about these guys. prices are spot on and they are super down to earth people and very helpful. If you have any questions about their products they will walk you through it. excellent job guys, you will be my go too for video monitoring and access control.
-
December 2019 by John Sublette
I got a retro replacement system and had one small snag during ordering, but they quickly fixed it through chat. The system was very easy to replace, and in fact I was able to use a previously broken room because the new system only needed 3 of the 4 wires (only one was broken). If you have a standard Olm-meter, connect the wires (while power is off) in the room together. Then you can find a break by testing for resistance between pairs of wires at the master station.
-
November 2019 by Wayne Ohl
Repaired my M&S System perfectly and professionally. Very courteous and efficient.
-
October 2019 by x Wy
I received great customer service from the point of deciding which unit to buy all the way to calling for technical advice during installation. I'm pleased.
-
August 2019 by Lauren Brunais
BEC took the time to listen to my company's needs and to discuss what our options would be. I placed an order and received everything two days later! Great company and you can tell they really care about their customers and delivering exceptional customer service.
-
July 2019 by Vince Orlando
BEC has great products and prices. More importantly, the service was outstanding and the sales rep Alex was fantastic. He took the time to listen and help me design a plan to replace my old intercom system with a modern unit that is a compatible fit. When I had a technical question, they helped me get in touch with a technician that answered my question quickly. Now I can install my new unit with confidence!
-
July 2019 by Jo
Great service, friendly, helpful people! Will definitely be doing more business with them. I highly recommend them!
-
June 2019 by Anton Juhimenko
Bought multiple intercom systems from BEC integrated solutions. Everything works perfectly and their live chat is something unbelievable. You get an answer to your question within a minutes. Highly recommended
