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January 2023 by Rita B.
They need to hire more help in the pharmacy. The wait is too long to pick up prescriptions! I'm switching to CVS.
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September 2021 by Anne V.
Placed a prescription refill order 3 days ago. I never got a ready for pick up text as usual. I tried calling 3 -4 times being kept on hold 10 minutes per call. I finally drive over to see what the hold up is -- to find a sign on the door that they are closed until further notice due to power problems. There was no email sent or anything on the phone system indicating a problem or closure. I feel bad for anyone waiting for their medication who's unable to go there and see the problem. This is the last straw for me. I've had other issues with the pharmacy department before this, but this is completely unacceptable. I will definitely be using a different pharmacy in the future.
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March 2019 by Kelly C.
The most incompetent pharmacy I have ever visited. Why is it still open? They can never get anything correct. One moment there is the call from them stating everything went through but we do not have your medicine. Then comes the second call they have your medicine but nothing went through (insurance). That was just one of the recent incidents with them. It is also the final one. I will never use this pharmacy again. Especially when there are many more competent pharmacy's in the area. I am actually shocked they are still on business.As for the rating of 1 star, I tried to give zero stars because that's what the place deserves. However, cannot post a review with out at least a one star rating. Yelp needs to change that option. Many places do not deserve even one star and this is one of those places.Word of advice go to a different pharmacy. You will be glad you did.
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February 2019 by Consuelo B.
If I could give 0 stars I would, this is by far the worst Walgreens Ive ever been too. Firstly, I do not like shopping at Walgreens because they are over priced and have little to offer. Unfortunately, our Local Rite aid closed down as rent got too high and we got stuck with this piece of S*** pharmacy. I went in to get some acid reflux medicine and they had a lock on the merchandise, normal places you just go to the front register ask for the item and they go and get it out with the key. Here's the kicker, right next to the button they have a help button I clicked it and waited 5 minutes and then again and again. One guy tried to help but he did not have the right key. At this point I am waiting 20 mins with my 3 year old toddler and a poor elderly man, I was furious went to the front to ask for the general manager and the front clerk calls him over the speaker and this pathetic manager Gino was his had the nerve to reply via speaker I am on break!!! What kind of a joke are you running who are you hiring? He then comes out and I have a few words with him and he has the nerve to answer back with attitude. Instead of apologizing for having us waiting so long to get an item, on-top of having to wait on that line because God forbid you hire more cashiers. Get you act together and get employees that actually care for the customers. A complete joke I tell ya. It sucks that we have no other place locally to shop pharmacy wise.
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January 2019 by Matt N.
AVOID THIS PHARMACY AT ALL COSTS. 1. There's always a wait. 2. There's always an issue with your meds, insurance, prices, paperwork from doctors, etc. 3. My biggest grievance, they are completely understaffed, which is why there is always a long line and your meds are never ready. Also, it's run by a bunch of kids.
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November 2018 by Jeymis A.
Ordered my pictures on the app, they were set to be picked up at 230... I showed up for pick up at 4. No one was in the photo center. I asked the cashier who was standing next to the manager, she is the only reason this place isn't getting just 1 star, she attempted to find my pictures, she had to call for the photo personnel 3 times. I waited there for ten minutes, she continued to apologize. The manager! Did get his name but he should be demoted or fired (young asian manager). He saw I had been waiting, heard me getting irritated and he said and did nothing! It was like he was walking by no one! Photo guy finally shows up... my pictures had not been printed, the printer paper was out .... so I had to wait for him to replace the paper and print... i showed up at 4 didn't leave til 435 for pictures that were supposed to be ready by 230! And the only apologetic one was the young female cashier. She deserves to work in a place that values her customer service skills and their customers. This place sucks!
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September 2018 by Sara D.
If you like waiting and waiting and waiting then please come to Walgreens Pharmacy in Whitestone! This is your place to wait for when 20 minutes turns into 50 minutes. The team is pleasant enough but too slow. As a patient that is sick - I can't be sitting in the waiting area all afternoon. I have better things to do with my time. Won't be coming here again because I value my health and time.
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May 2018 by Carol P.
I have to say that I have never had a bad experience here Sometimes picking up a prescription is met by a long line and only one person does the register. Still 5 stars Just wanted to let everyone know that Laura in the cosmetic area is on point. Laura knows her products and does not try to over sell. I know my tropical vacation was made better by not having to worry about my hair. Laura s recommendation was spot on ! Thanks
