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December 2023 by Stacey S.
I was past due for a phone upgrade, but was dreading the whole process. I remembered going to this location a few years ago and being happy with the service so I wanted to return. Considering I do not live nearby I initially called to inquire about the price and spoke to Lenny. I went in person (12/20/23) and ordered the phone, and while I was there we confirmed any bill increase with Verizon. He was very thorough, accommodating and friendly. A few days later when my phone arrived, I went back and they transferred all of my information. It was quick and painless. I can't recommend them enough.
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June 2023 by Eva T.
When i tell you RUN from this place I'm not kidding. Lenny and his crew are crooked and shady individuals. My family and I traded in THREE iPhones (a total of $1,380) under a deal that they promised us. We would get three new phones and LENNY would send the phones in to Verizon for us. We gave him the phones thinking it was easy and would be better to be sent over from the Verizon store itself. Fast forward to nearly 2 years later, we STILL have no refund or credit for the $1,380 and Verizon has ZERO record of the phones even being sent in. Hours on hours of phone calls back and forth trying to get this resolved and Lenny "can't help us" and left it to Verizon who.. again... has NO record of the phones being sent in. Whatever pyramid scheme this guy is running, stay AWAY and go to a REAL Verizon store. They're crooks and liars here, don't even waste your time. Lenny also did not handle this professionally as a business owner and proceeded to speak to us in an extremely unprofessional manner. Again, shady shit going on here STAY AWAY especially if he tells you he'll send the phones in (because he won't). He has zero tracking numbers to prove he ever sent the phones in, real professional.
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February 2023 by Bernard
best wireless store around!!
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December 2022 by Mery
Awesome customer service. Employees are very knowledgeable and I will go back!
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November 2022 by Antonette Altese
After 18 months of waiting for lenny to resolve an issue he causes im finally calling them out on their greed and sneakiness ! Don’t pay for your phone outright cuz then you will be out twice all your money
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September 2022 by Kathryn Tarner
Had an incident at work where my phone screen was badly cracked. This store was nearby and had great reviews and when I called in to ask about their services were super kind and compassionate and confident they could fix my issue in a timely manner. Once I showed up to the store a few hours later, I was quickly assisted and the phone was fixed in under 20 minutes and their work was impeccable! Can't recommend this store and their employees enough!
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September 2021 by Manuel Torres
They are amazing. They help you with everything. Best Verizon store I ever went to. ❤️?
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June 2021 by Richard Mcleer
Awesome
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June 2021 by millie ronxa
Rob is a lifesaver
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June 2021 by Wade Schneiderman
never going to another verizon again these guys are the best
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June 2021 by Jordan Karalazarides
As usual, impeccable service!!!
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May 2021 by Shirley Vacca
I recommend this store for tech support as well as other cellphone needs. the staff is friendly, patient, knowledgeable, get the job done. I stongly recommend this store.
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May 2021 by gene a roth
My wife's cel phone was acting up . We took a ride to the Verizon store . On Utopia Boulevard.The guys in the store spent about 45 minutes with her phone . Fixed the problem. And showed her what to do .If it happens again .She was Very Happy !!And Very Happy with the guys in the store ??? .
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May 2021 by Asad Z.
Had a terrific experience at this location. I was helped by a handsome young man, I think his name was rob? He was very patient and answered all my questions. This is definitely my go to Verizon store now.
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May 2021 by Erin C.
I had such a positive experience at this location! The staff was extremely helpful and attentive, and quickly and efficiently helped me set up my new phone. They answered all of my questions, and Brian and Rob helped me every step of the way. Any time I have visited this store has been a breeze. Will definitley be coming back!
