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April 2023 by Tony Tong
It’s always out of service
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March 2022 by Coy D.
Very bad customer relations. Cashier's are rude. Not very friendly. Not the stop n shop i was expecting.
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March 2022 by Gajtana S.
Spacious, generally well stocked Stop and Shop with ample (free) parking in a mall. They had my 20 year old kitties's only brand she'll eat. I got the last box:-) It was a successful shopping day.
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December 2021 by Amanda A.
I enjoy the digital coupons stop and shop offers. Last week I went to the customer service counter to add these coupons to my card, (as I do at every stop and shop location). At this store they said to just tell the cashier about the digital coupon and they will apply the discount. When I went to checkout the cashier started an argument saying I had to apply all of the discounts ahead of time through an app. Clearly frustrated, she kept arguing about the price of the items, kept saying I was wrong. Meanwhile I was showing the price in the circular. Rude and unhelpful staff
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February 2021 by Charley S.
This place is good and this used to be formerly Pathmark which went bankruptcy before coronavirus. Nice store mascot which is named Marty the Robot Who can detect any spills at any aisle and report to the worker. Nice water dispenser to empty 5 gallon jug and fill up. You must wear a mask to enter the store and lineup by the freezer. The bank inside the store is not open still temporarily closed.
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February 2021 by Haydee M.
I never write negative reviews. I have been shopping here since 2015, and shopped at Pathmark before that. I came here yesterday to do some shopping and get out of the house as I was going stir crazy. I suffer from crippling osteoarthritis and the recent cold/snowy weather makes it intolerable. But I needed a few items that Stop n Shop used to carry, like wild bird seed and cat food (yes, I am an older "kooky" lady who likes to feed feral cats and wild birds - as well as my own housecat). I took my Uber and came here to shop, where I used to spend many happy hours (when I was not in as much pain) as I loved grocery shopping. I got out of my Uber and struggled to where the carts are, not a single cart that moved, all were "locked"...finally got one that was a bit wonky. A very nice lady at the entrance did give me disinfectant on some towels to wipe the handles. It was downhill from there. There was no stock. No Friskies, no wild bird seed, no Fancy Feast, no Delectable Bisques (for my animals). OK, its been crappy weather, maybe the trucks have not been arriving. In every aisle, as you are trying to comply with the arrows that point you in the right way to go - there are employees re-stocking, and they are none too tolerant of an old lady with a cane struggling to push a cart. Customers (not the store's fault, agreed) on their cell phones and walkie talkies ignoring you if you want to make your way down the aisle, loudly describing every variety of cereal available to whoever is on the other end. One very obnoxious employee speaking extremely loudly in Spanish, laughing with someone on his phone. The butchers are nasty and pushy, god forbid you should be trying to select something where they want to dump their meat packages. In the soda aisle one employee of one of the soda companies I imagine had his full cart in front of literally an entire display that I wanted to get something from, and ignored me as I struggled to reach for an item (he actually stood behind me heaving huge sighs and finally I gave up). I got on line and the rude "line manager" yelled "15!" without looking at me, so I had no idea he meant me. He yelled it again and I asked "are you talking to me?" "YES!" he replied, turning away in disgust. I really considered just abandoning my entire cart of my few groceries right there and going home. At aisle 15, the cashier was syrupy sweet but as I struggled to get everything on the belt, she scanned the groceries at the speed of light - when they were all piled up crushing each other at the end of the belt (as she did not bother to arrange them in any way) I had to beg her to stop. I asked if she could help me bag (as there was a pretty long line waiting) and she replied in her syrupy sweet phony voice, "no, since they're YOUR bags" She then proceed to sit down and hum annoyingly until I was finished struggling, bagging my groceries. Never again. I have had my Stop n Shop app taken off the phone, will NEVER return here. UGH what a horrible horrible experience.
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November 2020 by Ven S.
I noticed but the supermarket that there's a lot of funny business going on the back and different people very very bad and I would not recommend going here I don't know where the supervisors are at in the shareholders but I think they should fire everybody in that store and hire professional people that should appreciate a job.
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November 2020 by Lauren S.
I miss this grocery store since moving out of the area. When I lived in Queens, I would come to Stop & Shop as my first choice when shopping for groceries. In my opinion, I thought they had the best sales and the stores were always clean. This location is fairly new. Well at least to me it is. This used to be a Pathmark. Stop & Shop took over many of the supermarkets that went out of business apparently. I was super excited when my dad told me Stop & Shop was here. I make it a point to visit every time I come back home. This store is pretty massive in space and they do carry so many items, it's insane! Since I have been shopping here the last year or two, my go to is their brand of onion soup packets. I use them for onion dip for chips. It is perfection! This store is always clean and tidy. The staff have always been friendly and personable. There are some deranged customers but that is not the store's fault.
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May 2020 by Matt P.
Stop and Shop Farrington St is a big, full selection supermarket which makes one stop shopping possible. The non sale prices are generally lower than Shop Rite and there is plenty of parking, however the parking lot itself is pretty rundown looking and dirty. I find the store inside clean, bright and modern. Going in the store itself is annoying. Only One one door of the two has been operating for almost a year now forcing shoppers entering and leaving with shopping carts to get bottlenecked. The store selection of items is terrific, produce is nice and fresh, deli counter has Boars Head products sliced fresh to order, dairy section is huge. I deducted two stars for the meat department and staff. Outside of Perdue packaged chicken, I will not buy meats there as I personally find their quality to not even come close to the meats offered at Shop Rite. As for the staff, from personal interaction and things I've observed and heard while in the store, staff do not seem to take pride in their jobs and seem to wish they were working elsewhere.
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April 2020 by Funeral M.
Since the coronavirus outbreak this store has failed to restock their shelves. I work nearby and for the last month it has been wiped out. It makes no sense. Other grocery stores have their shelves restocked. Also, a half gallon of organic milk is listed for $6.19, that's the cheapest. The last time I bought stew meat there it was old, tough and oxidized. I have bought Starbucks coffee beans that were on sale, only to realize when I got home that the coffee had been expired for 6 months. Since the pandemic began, there is still no toilet paper on their shelves. There are lines like crazy. The lines are more for social distancing rather than panic buying. I think the owner is manipulating local customers with price surges and keeping the shelves unstocksd. Even the freezers are wiped out
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April 2020 by Alfred Y.
I want to counter a few points made by Jennifer, presumably also one of this establishment's employees: 1. My review never mentioned a monetary discrepancy. My issue is based solely off of the verbal attack we received by their staff. 2. It would be absurd for a customer to react the way we did if we did not experience micro-aggression. 3. We have not insulted Melissa or your staff with name calling. Quite frankly, it's immature. To be reached out privately and referred to as a clown and pathetic suggests this individual lacks social boundaries. Additionally, Jennifer posted a review to contest my post. I believe she has mistaken me for another customer because these events did not occur. Melissa never directed any racial slurs or have we ever claimed such. But the elaborate tall tales might also be true. We have video footage of proof to counter her claims. It appears to me this is not the first incident Melissa has encountered with a customer. I hope this drives our point of the intensity in hostility towards Asian Americans this location fosters.
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October 2019 by Pete H.
Gross. All the oranges were rotting. 'Fresh bakery' cookies were packed over one week ago. This stop and shop is a seri and us shame because it is the worst one I've ever encountered. Not impressed. Zero stars
