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June 2022 by Vanessa S.
Would not think of using another bank. Very personal and been using them since I was 18 years old. I use other banks for minor things but chase is the best.
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September 2021 by Gregory C.
I've been banking with Chase since 1988 (Chemical Bank back then) because of Direct Deposit. A bulk of my money is here. So much so I'm a Sapphire customer. Still waiting on my free safe deposit box though. They have three indoor ATM's. Huge common parking lot in the front.
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July 2019 by Chris D.
i will say my story with chase bank in Whitestone to help and protect others. For long time they were sending me letters to join the bank offering $600 bonus , if you deposit $15000 plus in savings and open checking account . So i went there June 1st with my wife and open 2 accounts to get the bonus . Savings and cheeking. The checking in order to get the $400 must have direct deposit ( in our case from SS.) They said that they will take the responsibility to notify SS and gave us a paper saying they will do so , (or they did) i am not sure about that . The parer also said that it will take 4-8 weeks for SS to process it . At the same time we fount out latter that the direct deposit must be before July 31, 8 weeks from the day we opened the account ..To make a long story sort SS never received notification from Chase by July 10, and because they pay every 2nd Wednesday of the month, we realize that will not going to meet July 31st .So we call the bank,( Marvin) the banker who open our account (Nice young man ), to give us an extension until the 2nd Wednesday of August since they took the responsibility to notify SS, and they did not or as they say the notification got lost ..To our surprise they did not want to give us any extension, and refuse to admit that it was they mistake taking the responsibility notify SS. i personally think it was intentional since they knew that takes 4-6 weeks for SS to process the order, and the deadline was July 31, 8 weeks from the day that we open the account. Marvin said that he talked to the manager and there is nothing they can do, and he thinks that we both intelligent people and we should realize the facts . When i asked why they give only 60 days time when they know that it will take 60 days for SS to process the order , He had no answer .That left a very bad impression about the bank and the way to business . City bank never in 40 years treated me like that . So buyer be where .
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July 2017 by Laura E.
I would give this place 0 stars. Never more than 1 or 2 tellers . Always long lines won't be coming to this location.
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September 2015 by Mariah B.
This is your typical chase bank. They have about 4 atm machines. It's not too crowded , but that also depends on what time of day you go. I find is very cool that the logo outside is red instead of blue like all the other Chase banks
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September 2014 by Matthew R.
Local Chase Branch located in the Whitestone shopping center. Multiple ATM's, well lit ATM area.
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June 2013 by Scarlette T.
BOY are these guys busy! rightly so, my banker tina is the shiznitz and i adore her. she knew her stuff AND made opening an account superpainless. i'd love to recruit her to my dentist's office :( who likes people jabbing at their mouth with sharp objects? i feel good about banking here! the location makes it a 4.5 star review though, parking is HORRENDOUS!!!!