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September 2024 by Michelle Daniels
Awsome sales department and service department great people to do business with highly recommended
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September 2024 by Mark - Sue Ives
The Service Department & Service Manager Chuck at Ross Chevrolet, Whitehall, NY are the best!!!! Chuck and his service people go above and beyond with customer service, care and repair!!! This is the reason that we have purchased two vehicles through Ross Chevrolet. The ability to purchase locally at decent pricing, plus to have amazing vehicle maintenance and repair are the best selling points that a dealership can have!!!
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September 2024 by Nancy Kelley
Clean, comfortable, fast, friendly!
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August 2024 by Jeffrey Breuer
Had an issue with our Buick while driving down from VT and stopped in to see if the team could help - the man at the service desk was incredibly kind and was able to run our error codes and Chuck took care of us to get us quickly on our way. Each person we interacted with both inside the dealership and service center were so kind. Thank you for saving our day!
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August 2024 by LAURIE ROSS
GREAT SERVICE AND EMPLOYEES ARE TOP NOTCH!
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July 2024 by Roy Baker
Low pressure straight forward salesman who responded quickly to questions and offers
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May 2024 by Payton Carlucci
Fantastic experience, Erik and Christina were understanding, informative and put me at ease with ordering my dream truck from the factory. They walked me through the different options available for my 24’ ZR2 1500 and ensured I got everything I wanted in my truck.
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May 2024 by Craig MacEwan
Annual inspection and oil change for my 2013 Corvette Grand Sport. My first time at Ross Chevrolet. My 2 previous dealership visits were not satisfactory
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March 2024 by Team Venom Racing
I walked into this dealership wanting to buy a new car cash. My immediate impression was that they didn’t want my car on trade. They told me to drive the hour to them and the car was parked out front. I’m then told it’s not even ready for sale. It won’t be ready till Monday, this was Saturday morning. Ok, that’s not what I was told at all. Disappointed at best. I wanted $$ trade and they came in very low.
No worries, I’ll go elsewhere.
I refused the offer and after one of the people there trashed my vehicle as meaning nothing to him ( he called it meaningless, like a “cheeseburger “, I kid you not). I left.
Half hour or so later my salesman “Logan” calls back and offered $1000 more for my trade, I though about it and said let’s do it. This was a done deal in my mind….. yes, I still had bad vibes.
Monday comes and they can’t sell it!? The IRS portal is down. Ok, that has been an issue. So I wait. One week. Two weeks, I check in daily. Logan stops replying after over a month of waiting and responds “ portal is still down, we sold the car the traditional way”.
They offered me this deal a few weeks earlier, but that is not what a good dealership does, they hold your car till the portal opens. I would have put money down to hold it, but was never asked for any.
I gave this dealership over a month of my time and trust to just be let down.
I’ve bought dozens of new vehicles in my life and I’ll buy dozens more.
Never from this dealership. A handshake is oldschool, but a persons word is everything.
In closing, Do better Ross, you just lost my family’s business for life.
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March 2024 by Kelly Jones
Just purchased a 2019 equinox from here . Best car buying experience I've ever had buying a vehicle. Our sales person was Logan and we couldn't have asked for a better salesman. So if your looking for an honest easy going up front salesman to help you find your new or pre owed vehicle i highly recommend Logan!!
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February 2024 by Michael Campbell
This is my 6th vehicle purchase from Ross Chevrolet. The purchasing experience is wonderful and unlike any other dealership I have ever been to. Fast, friendly, and a pleasure to conduct business with.
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February 2024 by Timothy Forte
Great dealership!! Best service in the area
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February 2024 by Lynne Palmer
These guys are real pros! Special parts order was no problem. Friendly and came through just as promised!
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January 2024 by Arthur Gordon
Great family hometown feeling Chevrolet
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January 2024 by Jean Tifft
Excellent service
