Ross Chevrolet, Inc. in Whitehall, NY, is highly praised for its excellent customer service and care. The Service Department, led by Service Manager Chuck, is known for going above and beyond to provide quality repairs and maintenance, making customers feel valued and supported. Many reviews highlight the kindness and helpfulness of the staff, whether assisting with vehicle issues or guiding customers through the process of ordering new trucks. The dealership offers a great combination of local purchasing options at decent prices and reliable vehicle maintenance. Customers have expressed satisfaction with their car buying experiences, noting the honesty and friendliness of the sales team, especially when purchasing new or pre-owned vehicles. Repeat customers appreciate the smooth, fast, and friendly service, making Ross Chevrolet a trusted choice for vehicle purchase and service needs. Overall, the dealership is recognized for its caring staff, quality service, and positive buying experience.
Always take care of me that's why I keep going back
December 2025
They treat you like they’ve known you for 20 years! Very welcoming, great to deal with, and awesome communication throughout the process of my truck being built and delivered! I highly recommend working with Ross Chevrolet where they definitely treat you like family. I know I will be back for every vehicle I get!
December 2025
Great selection and very friendly family atmosphere
