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April 2024 by Nan Kebab
Wow !!! Classy store … get your kitchen the upgrade you want right at one place … awesome cutlery and crockery …
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December 2023 by Nicole B
Would be giving ZERO stars if I could. Horrible customer service. I received a gift card for mother's day and tried to spend it today. They said there was "No money on the card, and when investigated further discovered it "Wasn't activated by the sales associate." The manager Marie forced me to email them a picture of the bank transaction from my son which I did and they are now giving me the run around saying "that it may not be sufficient" and they may need to investigate further. Not sure how it will play out...but buyer beware. Do not purchase gift cards from the store located within the Westchester Mall. There won't be any money attached to the card even though you paid.
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October 2023 by Brandie Lindsay
I love the store. I did my bridal registry and I got advice on what I would like for wedding gifts
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August 2023 by Darlad50 Camacho
I always want to buy everything in here.
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August 2023 by Annette Terry
Always on my list of best places to shop
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August 2023 by Matthew M.
An atrocious retail experience. Sales associate put zero effort into customer service. Might as well have shopped online.
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July 2023 by Enrique Vargas
I freaking love this place, I've bought knives from here and pots and pans and just love it.... As a chef, this is my toys r us..... I love when they put their knives on sale, I can't help resist buying them and adding them to my collection...
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January 2023 by Chef Enrique A Vargas
I freaking love this place, I've bought knives from here and pots and pans and just love it.... As a chef, this is my toys r us.....
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September 2022 by Wendy Walasek
Just such a welcoming and helpful store atmosphere. Everyone was happy, thoughtful and excited to discuss products and find components to make a complete dish set. You made our day fun by outfitting our kitchen.
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September 2022 by Tom Walker
Finally able to purchase a cake stand. The store contains high quality kitchen items.
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September 2022 by Matthew Matystik
An atrocious retail experience. Sales associate put zero effort into customer service. Might as well have shopped online.
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August 2022 by Lawrence Sashin
William Sonoma has everything a budding or experienced cook/chef could need except a flavor palate...all under one roof.The store is staffed by experienced, knowlegable sales people that seem to love their work.I never go there to buy anything, but somehow always leave with a bag.
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February 2022 by Christa Mangan
My husband and I had an issue with an instant pot that we received from Williams Sonoma on a wedding registry. I initially reached out to instant pot for help and they didn’t do anything for us. As a last resort, we brought it to the Williams Sonoma in the Westchester mall in White Plains, NY, and didn’t expect much. We were helped by Kurt, Marie and Connie, all of whom were very helpful in getting our problem fixed and resolved. Everyone was very friendly and understanding in this situation, and we are so thankful for the team at Williams Sonoma for all they did for us!
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February 2022 by Hema Brijlall
Lawrence is a great worker. Super friendly and informative.
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January 2022 by Marc Zdanow
Absolutely lousy. The only reason to go into a store like that is to be able to get some service to get what you want. I asked a question eventually somebody came back with the answer and threw up her hands without really helping. When I asked about something else she just walked away so I just bought it on Amazon
