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October 2023 by William P.
Betty is the best banker btw Can someone assist me. I attempting to make payments to be current on my mortgage payment. Access is restricted for some reason. Betty spoke to a banker via telephone. The mortgage banker stated to deposit the money in the account and withdraw it when it becomes avail to the mortgage account. Can someone please assist Ty
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May 2023 by Hako O.
I had great experience at this bank thanks to amazing banker Betty Twum! I highly recommend her! Thank you for amazing service.
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January 2022 by Shelley A.
I hate to write a bad review but I feel I need to. I had an appointment at this bank to discuss a long standing issue in order to close out an account. I am a long term customer of Wells Fargo with several liquid, investment and a car loan account. I arrived on time and had to wait while Madeline Salazar prepared herself for me. She was chilling from the beginning and coldly kept telling me she could do nothing to help me. She did proceed to gather up the info I needed. She was clearly capable. When she spoke to the person on the Wells Fargo legal department she was overly pleasant.. To me she was awful. What did I do? I am paying customer needing some guidance with an appointment for her time. Pitiful customer service.
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February 2019 by Poetry K.
Today around 11:30am I went to this location to deposit a check, after meeting with the for 15 mins with the teller, he stated that my check was flagged in the system and told me that I should contact the company that wrote the check. I stepped to the side to call the customer service rep and they explained to me that they didn't put a hold on the check. I went back to the teller and he firmly stated that there was nothing he could do and ask for a number they could call for verification. I gave them the number and stood there waiting for about 25 mins. They proceeded to pull me to the side and tell me that there was nothing they could do after having me wait for a while. I didn't leave this location until close to 1pm. I went to a near by Wells Fargos bank (N Central ave ) and made the transaction that I needed in under 5 mins . If they give you a hard time. Don't waste your time here.
