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June 2024 by Yun Lin
The store looks a little disheveled, but that seems to be a transient thing. Perhaps a recent move? The staff was fantastic
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May 2024 by Rob Bralow
Really great service, fair prices, and lots of kindness. Solid place for fantasy gaming needs.
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May 2024 by Erich Walkenhauer
My experience with this business has been extremely frustrating and I do not recommend them.I placed an order 6 days prior to finally getting ahold of someone at this business. After 3 days of no movement on my order I messaged them through TikTok asking for an update with no response. After 5 days I reach out through TikTok again requesting an update with no response. Today, day 6, I find their phone number and call, no one answers. After trying further to figure out how to contact this store, google suggests a second number to try and the store picks up.I tell the clerk my situation and that I’m requesting an update. He asks for my order number so I open TikTok and find it. I ask if he’s ready for it, he replies, “umm… okay” as if he didn’t just ask me for my order number. So I start reading it to him and he interrupts me to tell me that that’s my TikTok order number and he won’t be able to find it without the store order number. The way he said it was as if I should have known that. He then asks for my username, but stops to ask someone nearby how they can look up TikTok orders, then lets me know I’ll need to talk to the owner about it without offering a solution to that. How am I supposed to talk to the owner when I can hardly get ahold of the store?He then asks me what I ordered and I tell him. He responds, “oh we don’t even have any more of those the owner will have to refund you.” I reply “okay” and he says “okay, bye.” And hangs up. The feeling I got was that I was dumb for even thinking they would have the item in stock.To summarize, the clerk made me feel like a burden, was completely unapologetic about the situation, and didn’t offer a resolution as he didn’t cancel the order or put me in touch with the owner.It shouldn’t take a week to get ahold of someone at your business. And your employees should treat your paying customers better. The guy who answered when I called could not have cared less about helping me, CLEARLY, since he didn’t. And if you’re going to run a TikTok shop, figure out how to use TikTok.UPDATE replying to owner response:Your TikTok posted a video 1 hour ago announcing you just got 800 new pops in and that you buy pop collections. I see another video you posted on March 30th.What was most frustrating was dealing with a rude and dismissive clerk over the phone when I needed help with an order. You don't address that at all in your response.Update your phone number on google.
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April 2024 by Oak owl
Amazing prices and very professional.
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April 2024 by Emily Schatten
Great for funko pops. Large selection, good price, & friendly staff. 10/10
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April 2024 by S N
Chris and the staff are INCREDIBLE! Chris is one of, if not, the best people in the Funko community. He is willing to work with you and such a good person. Met him at a recent convention and I wish I was local to NYC to go to his shop whenever.
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December 2023 by Alphonse Lustrino
Great selection of Funko. Friendly staff as well. Great place to find good priced assorted Funkos! A lot of Funkos that you won’t find at your local retail store!
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November 2023 by Christine Drexel
Such a fun spot. My kids love it. They have a huge selection of collectibles.
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May 2023 by Elemental hero Utopia ray
Been there a few times and love the place plus the onset is nice. I got a magic card single and it really helped my deck. I will be coming back for more soon
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May 2023 by Dubb H.
I shop on their website, mainly for Neca figures and all I can say is.. AMAZING!!I've been to the store once while I was in NY and the customer service is also AMAZING!!
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December 2022 by Juan Urgiles
Great Place. I was really happy that I was able to find a place like this. Staff was great, really helpful and professional. Price was reasonable. I will definitely be going again in the future. I recommend this place.
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December 2022 by Tiffany Magno
Best place to shop for funko pops. Got a bunch of great stuff on Black Friday!
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September 2022 by Michael Simon
I'm sure it's a great experience if you order anything in stock. I unfortunately did a pre-order and it must have been massively oversold. Months and months of nothing, even being told the last 100 orders should be "soon". That was 2 months ago. I'll get my niece something else for her birthday I guess.
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September 2022 by Brandon Rutter
I ordered online a 1990 TMNT Casey Jones action figure from here, and not only did it arrive a little early than expected, but it arrived in excellent condition, Mint in Box! Perfection and a great decent priced professional online store that I will do business with in the future if need be!!!!
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July 2022 by Jermaine B.
Absolutely love going to this place. Definitely above a lot of other stores I have visited in Westchester county as far as having items in stock in store. Low side of the store is the terrible parking situation where the other stores in the building have signs up for "No Parking Tow Zone" even if you're visiting the same building. Haven't meet the owners yet (hopefully in the future) but the employees are always helpful & seem to have an upbeat attitude. Will definitely be visiting again in the upcoming weeks.
