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September 2024 by John Gleeson
Louis was amazing! Help me navigate thru the process every step if the wat and found ne the best deal possible with all the features I was seeking.
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August 2024 by Carolyn Moffa
Louis Lorenzo was very courteous and went above and beyond to assist us with our purchase of our Lexus ES 350
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August 2024 by Elle Hy
Wow. I came to Ray Cartena Lexus of WhitePlains and Mike Luciano was the most patient and informative rep I’ve dealt with. He also made sure I was offered a great deal that I was comfortable with. I will see him again for future Lexus purchases.
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August 2024 by deborah kern
We purchased a Lexus RX350 from Louis Liranzo last Friday and could not be happier! Louis was knowledgeable, personable, and a great salesperson. He made buying a car a great experience. He listened to our needs and answered our questions thoroughly and with patience. Louis followed up with us several times after our initial contact with the dealership and even called us a few days after purchase just to check and see if we had any questions or concerns about the vehicle. I would highly recommend this dealership and especially recommend you ask for Louis when making your car purchase!!
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August 2024 by William Singleton
Michael Luciano did a great job showing me the cars I was interested in and then finding the exact color and trim I really wanted. His teammate Louis Liranzo pitched in and helped out on the sale. Good teamwork, highly recommended
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August 2024 by Francisco Sucre
Bought a "Certified" 2021 NX300 from here earlier this year, at the very end of February. Big mistake. Steer clear of this dealership if you're looking to buy a Lexus. Seems like the previous owner spilled coffee on the touchpad for the radio controls. I remember picking up the car and the buttons were all sticky and the touchpad kept ghost-touching all over the place. When I called the service department within the next few months of purchasing the car and to bring it in for its first service to raise my concerns the rep suggested it was me that had spilled liquid and damaged the electronics of the car... Not really sure what good buying an "L/Certified" used Lexus with a warranty is when you get blamed for causing problems that were present when purchasing the car and getting grilled by the guy for not bringing it up when I drove it off the lot. When I did bring it in they just adjusted the sensitivity which did nothing and sent me on my way. I shouldn't have to jump through so many hoops to have a problem fixed that shouldn't have even been there in the first place. On top of that, after they changed the spark plugs the car stalls on me and runs very rough. That's probably my fault too. Very unprofessional, and very disappointing. Don't make the same mistake I did in bringing your business here. I highly regret it.
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August 2024 by Wendy James
Michael L. was very knowledgeable and patient with us. Raphael from the tech department was very thorough. Overall the experience was a positive one.
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August 2024 by keri gonzales
Michael Luciano was very easy to work with one of my best experiences buying a car in and out in a day I definitely recommend him for an easy smooth process; he had all the answers and he made everything possible for us.
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August 2024 by Wood Logs
This is my first Lexus experience and I am very happy with it. The salesperson Michael Luciano is very professional in handling all my questions and the entire purchase process. I also appreciate the delivery experience. Rafael did a nice job giving me a detailed orientation. Highly recommend this dealership for those who want to experience world class Lexus experience.
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August 2024 by kwame9595
My wife and I purchased a vehicle here this week and the customer service was outstanding. The salesperson (Louis Liranzo) was very helpful and knowledgeable. He made the process very smooth. The team did not ignore us like another Lexus dealership in Upper Westchester County did that day. You feel welcomed right from the reception.
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August 2024 by Vinny
Great Experience
Dealing with Michael Luciano was a pleasure. I highly recommend Ray Caren’s Lexus of White Plains …… Ask for Mike
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August 2024 by Metro One
Luis was great. Ask for him!
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August 2024 by Noel Punto
Louis did a great job from start to finish. He was always attentive to our needs. He made car buying a grest experience.
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August 2024 by Anais Almonte
I had a wonderful experience at Ray Catena Lexus. Michael Luciano walked me step by step through the purchasing process and was knowledgeable about the vehicle. He listened to my concerns and was able to deliver the best option based on my needs. I would definitely recommend Michael when looking to buy a new vehicle!
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August 2024 by Marcelle Perry
The FIRST THING, that’s special is the personal at RAY CATENA LEXUS OF WHITE PLAINS NY. When people invite you into a Pleasant environment., that’s what customer Service is about. There were two salesman that also stood out. Brian and Louis.and very helpful in expediting my purchase. So big ups to Lexus ??
