Ray Catena Auto Group White Plains is highly praised for its friendly and knowledgeable staff who provide a seamless and positive car buying experience. Customers appreciate how sales associates, including Vanessa and Alen, go out of their way to address concerns, gather necessary documents in advance, and ensure a smooth transaction without any sales pressure. Vanessa’s extra effort in sharing photos and staying in touch even after hours helped build confidence in purchasing. Test drives are convenient, with staff bringing vehicles to customers’ workplaces. The dealership’s service team, especially the service manager, is recognized for going above and beyond to resolve challenging situations and ensure customer satisfaction. Customers also value the respectful and informative approach of salespeople, who give ample time to reflect and avoid shady deals. Overall, the dealership is known for its excellent communication, honesty, and a friendly environment that makes car buying and servicing a pleasant experience.
Got my new lease with Louis who was straight forward and very helpful through every step of the process.
June 2024
Vanessa Frannqui went out of her way to address our concerns through many texts, emails and phone calls during the day and after business hours. Vanessa went out of her way to take several photos of our vehicle with her phone. In doing so it created a confident mind set to purchase from Ray Catena of White Plains. Add another... read full comment
November 2023
Shout out to Mike S., service manager, who went above and beyond to make sure we were pleased with a challenging situation. He is a pleasure to deal with and we will continue to buy and service at Ray Catena because of him!
