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November 2023 by John H.
They charge you hundreds to take away your equipment, they don't get in touch with you for months, and when they bring back your equipment, it's scratched up and dirty. This business has zero value do not work with them.
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October 2023 by manage.newyork
I have had the most amazing experience with Prisco Appliance, and especially with Bobby. He personifies the ultimate caring representative.As a building manager, I am in constant need of specialized appliances. Bobby has always taken the time to research the many appliances I usually request as well as do his best to check availability, apply cost comparison and supply timely delivery.Carol C
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September 2023 by Barbara Leff
My wife and I have been loyal customers of Prisco appliances for about 10 years. There is one very important reason they have earned and retained our business. Her name is Allison Leigh. She is the manager and a sales rep for the store.Allison is the gold bar standard of what a sales person should be. She is incredibly knowledgeable of all the products and she treats you like you were her own family, not just a customer. She also does everything possible to make the purchase affordable and she also has an inviting and humorous personality.We have sent many referred customers to her as well, and every single one expressed the very same sentiments. Allison is a tremendous asset and ambassador of Prisco appliances. It doesn’t get any better!Respectfully, Gary Leff
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August 2023 by Robert M.
Beware! I bought an expensive de-humidifier 14 months ago and, when it broke, they charged me $100 "repair" only to tell me later the simple part to fix it is no longer available (and it remains broken). I'm giving them one star because they smiled when they took my money.
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July 2023 by Linda W.
honestly I cannot give Even ONE star. absolutely the worst retail experience ever. constantly lied about required paper work getting done regarding requirements for my Management 7 weeks! contractor NO show TWO times. so done. finally give me my refund!!!! also lost $$ I should never have agreed to a scam to repair my other computer which was quoted additional $900.00. say WHAT????
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July 2023 by Mike C.
Absolutely the worst when it comes to scheduling and then keeping to a schedule. Bad enough they still do 3 hour windows but when you miss the window by 2.5 hours??? Total lack of respect for the customers time. Their prices might be good and when the actually show up It gets installed ok but the WORST in customer service and showing up when they promise.
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July 2023 by Phyllis Aslanidis
Over the years, we have purchased many appliances from Prisco. they’ve included stoves, microwave, air conditioners, and most recently a Speed Queen washer. We’ve always had excellent service from them. Nick, is a very kind and caring owner. Everyone there is great, but the star of the store is Allison, the Manager. Allison is professional, experienced, and always willing to help giving suggestions and honest opinions about the products. Allison wants you to leave the store buying what is best for you. Allison will also make time in her very busy schedule to make sure that you are taken care of in a reasonable timeframe. As Manager, Allison keeps this shop running smoothly so you can enjoy your new appliances. I highly recommend the store and truly , believe that you will not regret shopping from Prisco.
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June 2023 by Juana Gonzalez
What can I say Allison, Allison, Allison is the best person ever I called out of desperation because my Samsung washer is not working right. She called me back right away and we figure out a plan. I ordered not just a washer but also a dryer of the same company. She was attentive, professional to the max and super nice to talk too. She got everything done in like record time. I love her!! ❤️❤️❤️❤️
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June 2023 by Julianna Stiloski
Allison was extremely helpful when it came to purchasing our new appliance. Allison has a great personality and it was an absolute pleasure working to her. I would recommend Allison to anyone looking to buy new appliances!
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May 2023 by Denis P.
Not good - On Wed I was having my Infiniti serviced at dealers next to Prisco Appliance- I walk over and take a look inside Prisco Appliance at some barbeque options - We had just purchased & moved into Hartsdale a year ago. I Had my grandson in my arms and we walked in- Whoever the lady person is with the glasses, approached me & asked me if I needed help- I responded quietly " I am just wandering in to look around " and before my next breath was spoken - she looked at me and made an loud store wide announcement - "WANDERING - GO WANDER -WANDER AROUND " - almost annoyed at me - A sale is made in the first 30 seconds when a person gives courteous care . Now the impression is embedded- another salesperson that worked there made eye contact with me and understood - No excuses or reasoning now - I left. I was a potential sale and ready to spend money - not anymore- I went to Curto's Appliance - they treated me amazing, ready to purchase a new Napolean Grill - Treat people as you wish to be treated-
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April 2023 by Mark B.
Ordered a Bosch refrigerator and the inside shelves were broke.Not a problem besides the salesperson not following up the replacement was ordered in March we bought early Feb. I just found out they are ordering again but you should pay 8K for appliance for what. I would never recommend doing business. The only good thing there is the service person she is great when you talk to her.Everyone else is a used car salesman. I have never especially done sales trash a business, but they are horrible at it.please don't use Allison. Imagine spending 8K and never receiving a call to see how it went??? Also if you call you get an attitude. i have never treated a customer or answered my phone that way. Maybe Prisco should take the reviews seriously.
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April 2023 by Matthew K.
Went to Prisco thinking I was going to support local and boy was I wrong. I was the only person in the store at the time of entering and was never even acknowledged until I got to the desk. Once there the "salesman" tried make the entire purchase while being seated behind the desk and simply pointing at things. He wasn't actually hearing what my needs were for a dryer so I became so frustrated that I walked out. Stay far away from this place! It's better off being a front by the way everyone acts in this place, it might be.
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March 2023 by Scott Michelle Edwards
On 2/23/2023 I walked into Prisco Appliance reluctant because of the experience I have had with two other appliance stores in Westchester County that were not helpful. As the Senior VP for a large agency I went to purchase two electric stoves to convert our current system to electric. I have to say Allison was "The Best" and was very helpful in getting my agency two electric stoves. I have never had such a refreshing experience with ordering an appliance and she really went over and above my expectations from my past experiences with ordering an appliance. For that, Prisco Appliance can expect my agency to purchase a lot more stoves within the next 6-8 months. There should be more sales people like Allison. I do not normally post but feel I had to thank Prisco Appliance and Allison.Thank You - Scott Edwards
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March 2023 by Amy Felter
Mario and all of the employees at Prisco are the absolute best! No pressure sales and extremely knowledgable and patient, taking time with customers to make the right choice in appliances. The delivery team went above and beyond - not to mention arriving earlier than original time window - and were very thorough and complete installing our new washer and dryer! Thank you!
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March 2023 by Liddy Jacob
Bought an appliance from them , I will never shop from Prisco again the dam thing was damaged and took them 9 days to get my money because they wanted to give me credit on a card even though I PAYED CASH never ever will I again. SHAME On YOU Mario "memo" Customer's AWAYS RIGHT