“Artie is honest, fair and all round good guy. It’s not a shop with 20 people, so when Dan, who posted a bad review, wanted him to stop working in his regular customers cars, who he made commitments to- I don’t see that as bad service. I see that as Dan not getting what he wanted when he wanted which has nothing to do with the shop.Artie will do his best to find the best price parts to repair your car, he informs you every step of the way and charges a fair rate. He isn’t trying to take advantage.”
“Came for an oil change and was turned away by a knowledgeable mechanic who advised me to go to a trusted full service location to look into and engine knock. He was concerned that a full oil change risked damage without knowledge of the source of the knock. Checked and topped up my oil gratis, though. Thanks, Patrick! That’s customer service. White Plains Valvoline has won itself a new, loyal customer. We will be back!”
“I’ve been going to victor for years, from a beat down car that wouldn’t turn on in the winter to a brand new BMW I still take it to him when something goes wrong, honest and fair never had an issue”
“I've been going there since they opened and they've never dissapointed me. The owner is very courteous, as well as the staff. I've had both mechanical and body work done in an excellent manner. I highly recommend Total Care.”