Nordstrom in Bellevue offers a wide selection of clothing for men, women, and children, along with home décor and beauty products from top brands. Customers appreciate the convenience of in-store pick-up, gift boxes, and gift packaging services. The store is known for its upscale atmosphere and personalized services like styling and alterations, making shopping enjoyable. Many reviews highlight the exceptional customer service provided by associates. For instance, staff members like Carol, Jordan, Sam, Wanda, and Em are praised for their patience, creativity, and kindness, turning potentially stressful shopping experiences into enjoyable ones. Graziella is specifically recognized for her warm and attentive service, contrasting with a less favorable experience with another staff member, who was perceived as cold and dismissive. Despite some inconsistency in service, most visitors find a welcoming environment with a large selection of items. The spacious store also offers plenty of parking and features a café for shopping breaks. Overall, Nordstrom is appreciated for its fashion offerings and dedicated associates, although consistent hospitality is a desired improvement. Customers often leave satisfied, having found perfect outfits for special occasions or everyday wear.
I went to the westchester on Monday and it was an amazing experience. Laura C. helped me pick clothes and was super sweet. She made my shopping so much easier. ❤️🫶
September 2025
Carol and the ladies (which I haven’t gotten their names) at the fragrance counter were phenomenal. Provided amazing customer service and assisted me very well! I tried to do the survey that was provided on the receipt and it didn’t work. I’m very grateful for the experience!!
August 2025
Jordan, Sam, Wanda, and Em were the best associates!!!! I had an audition in a few hours, and they helped put together an outfit for me that met the needs for the audition. They were patience, creative, kind, and so fun! They made a possible stressful experience into a real-life fashion show for me. They are the best!!!!!!
