“Fixed my phone iPhone 11 cracked black screen he was quick phone looks brand new no warranty though but as long as it's fixed I'm happy thank you for the service”
“Joe at the White Plains N.Y. location was extremely friendly and approachable. Very knowledgeable regarding products and services especially as it pertains to the operating system within the iPhone devices etc. Joe was very professional and efficient! Outstanding Customer Service!”
“Gus // who manages Verizon on Mamaroneck Ave. in mamaroneck and before that Verizon in Harrison is one of the nicest person and is so very professional, and finds time to help you in whatever , very very knowledgeable in every aspect /thank you GusAnthony Pennatto????”
“Jason and Pete were really helpful and were the only ones able to help me. I tried calling customer service and they were no help so I’m really appreciative of there effort in doing the impossible.”
“I have never been to Apple before because I never really had to but this was my first time going because my son broke his phone completely. Was not able to get an appointment because of Apple's security measures. As his phone was broken, we couldn't log into his account without getting the code that they texted to his phone. Long story short, we popped up at the Apple store and it was 1:00 on a Sunday. So needless to say it was busy. They were very accommodating and put us in for 3:00 appointment. So we had to wait 2 hours but it is a nice Mall to walk around and waste time. So 3:00 rolls around and we walked back in the store after receiving a text that they were ready for us and they were doing a free drawing class that we were watching as they were looking at the phone and checking to make sure it was okay replace with a new phone. I forget the gentleman's name but he was very nice and patient because my son didn't remember his passwords. Thank goodness I did but the last step to setting up the new iPhone was he needed his old passcode to get into his phone and he did not remember so the gentleman was very patient. 10 minutes later I was just like screw it. What is the worst that'll happen and he was like well. He won't be able to use any of his passwords that were saved and he'll probably not get some messages and like mine or stuff so I said okay. We'll take the Gamble and we left cuz the phone was already set up. It just wasn't allowing him to finish it without the previous passcode from 2 years ago that he changed lol. On the way back home though. He did remember the passcode thank goodness and was able to get into his phone completely because without that old passcode he was not allowed to download Snapchat lol which we know kids love ? so thank you Apple. I really appreciate it. I appreciate the security measures but we can kind of make a little easier. Maybe kind of sort of to help people when they forget things to like. Maybe reset them without having to go through hoops to get things fixed but that's not the store's fault. That's a corporate thing.”
“I never had any problems at all, whenever I come here. The workers are friendly, understanding, spend time with you solving my problems with my phone and for my son. They are very helpful, never had any disrespectful or misunderstanding. Cheers ? to the greatest crew and I do hope you keep up the fantastic work.”
“I had an excellent experience with Jaylin. He helped me resolve my problems with my unexpectedly unexplained high bill that I paid for my 1 gig internet and 3 cable boxes. Very friendly. I wish we could have more people like him.”