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October 2023 by John Morrow
friendly staff, clean facilities, reasonable prices. Run don't walk there today, you'll thank me later.PS ask for Susan, she's great.
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August 2023 by Amy Singer
Took advantage of my disabled adult son by charging him a $15 tip on a $13 manicure. He had been going there for years.We noticed this was done several times.Called the owner to explain and see if she would be understanding. Maybe give a credit or someother accommodation. Got the opposite - rude, nasty and arrogant.Would not go here again!
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July 2023 by Nicole Scharaga
I have been going to Michelle’s plus beauty spa, I just absolutely love getting my nails done, on occasion I get my paws and claws done up, the experience is amazing!Services: Permanent makeup
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June 2023 by Beatriz Alonso
This is my favorite nail Salon.! I been getting my nails done here for years now and Mitchell is always the nicest and very friendly towards everyone.! I would definitely recommend this place ??
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June 2023 by tara ann donohue
I adore Michelle's wonderful and friendly atmosphere.Michelle's has always been kind to me and my daughter who has Autism.I usually get a regular manicure and pedicure. The nail technicians respect my gentle suggestions on how I want my services to happen... ie: I don't want my cuticles cut, and they are happy to abide when I speak with them in a kind and respectful manner.I always tip 20% or maybe a little bit more...Services: Manicure
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April 2023 by King Of New York
Owner seemed very nice but my pedicure was a disaster. Still tipped 18%. Nail polish all over my toes. Didn’t removed dry skin from my heels. Cut me a few times. Very disappointed. If you are going to charge top dollar you should be providing top service too ☹️ they don’t listen, you will have to repeat yourself several times.
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February 2023 by laura mcloughlin
I love Michelle's nails Rain is the best always love the results
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January 2023 by Angel carrillo
I've been coming here for a while and Una is great but when attending todays appointment another woman did my nails. She had missed top coat , shape is uneven and bulky. When calling Michelle the owner to see if this could be fixed , she said no because she has other clients and I would have to return the next day , she did not offer any other options but to accommodate their time instead of the customer. She did not represent her company in a professional matter and I'm highly disappointed.
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January 2023 by Julienne Picone
The salon was extremely expensive and one top of this there was absolutely no heat throughout and from what I was told they have this problem daily. I asked my lady if my toenails were dry because after a half hour my feet were on a icelycold floor, I was told I could finally put on my socks only after I got home to a warm apt, took my socks off and all my toes were stuck to the socks. There other things but I'll leave it at that. Just fair warningServices: Pedicure
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November 2022 by Ava K.
I had an amazing experience with Michelle today. She gave me a wonderful gel french manicure and we had a great time chatting! This is the least expensive gel manicure I've had in White Plains and yet it was the highest quality! Definitely going back next month!
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October 2022 by Tara Ann D.
I love this place. My Austim Spectrum Exceptional daughter also loves Michelle. I always receive good manicures and pedicures at a reasonable price. I communicate respectfully with the nail technicians about what I want and never had any problems. I always tip at least 20% on each service because the deserve it. I usually get the basic manicure and pedicure service. Always very good. Convenient location in downtown White Plains.
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August 2022 by Amanda K.
I came today to do my eyebrows and have a pedicure. It was my third time coming here. Everything was going great and the location is close to home so super convenient and spa I thought I'd frequent as a recent resident to the area. Overall, the spa is nice and clean, the service and experience was relaxing AT FIRST and I'll even say I'm happy with my pedi BUT when I gave my technician (Lulu) her tip she literally came back to requesting more because of a mandatory 15% minimum. I was off by .85 cents! I have never been to a nail salon where this was a requirement. Usually a tip is up to the customer based on satisfaction. So I accommodated and gave an extra dollar but not cool. Kind of rude, the way she asked. Definitely hindered the experience. Also the price of all services has increased from a few weeks back, which wasn't even a big deal but asking for more tip money? Management needs to train its people on how to speak to its patrons. I will be going around the block moving forward and I don't think I'll be coming back. They need to learn to handle this better. I've never had someone demand more (not even ask, but demand) for more as I sat there drying my nails. Very uncomfortable and it was done in front of another patron.... Not professional.
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July 2022 by Jacqueline D. Thomas
Owner is not nice to staff. Yells at them while customers are in the store.
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July 2022 by Bianca Easton
Terrible service. One of the worst pedicures I’ve gotten in a while. Then the man demanded a tip. Go around the corner , any place on Mamaroneck ave. Is better.
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July 2022 by Anveeta J.
Horrible attitude from the lady who did my nails demanding I give her 5 dollars (20% tip) for pedicure and 3 dollar tip (20% tip) for manicure. I was giving 15% because they rushed and didn't do a great job and she demanded I give more. She slapped my foot saying pay us 8 dollar tip and gave me a dirty look. Nasty woman. Won't be back to this place and should complain she hit my foot out of anger. They rushed the whole job and didn't do great, avoid this place there's plenty other places in white plains (I recommend T and P nails on Mamaroneck ave)
