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“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“After having a horrible experience at the T-Mobile in new Rochelle we were very hesitant to visit another store.. but we came to this one in mt Vernon and what a difference!! They greeted us and took care of us! A huge shout out to Carlos who had such great customer service! T-Mobile you should really check out who u have representing your company! Def don’t go to the new Rochelle store instead come to this one in mt vernon!”
“Demi was AMAZING!!!! She explained everything so I can understand and was able to get me a better plan!! Kudos to her - there should be more customer service reps like her!!!”
“I'm not a big fan of Verizon, but the Port Chester, NY location delivered top-shelf customer service from Styles. He came through again and again, with positive results for each of my concerns. He answered my questions in a no-nonsense way. He provided a clear understanding of what to expect from the data transfer and how long everything would take. Excellent visit thanks to a superstar. I wish every Verizon store offered this level of expertise, efficiency and friendliness. A+”
“Never understood why the process of getting a phone was never streamlined. Almost like buying a car but not as long. Forgot my associates name but straight to the point and knowledgeable. We insisted on keeping the same number we had for 20yrs so we had to talk to corporate. Also picked up a smart watch for wifey. I can wait until i buy it. Located in cross county mall”
“Micheal is indeed a t-mobile expert!!!
On May 15th he was unbelievably patient, clear in his instruction, knowledgeable on all of the products, and allowed me to be calm yet a continued satisfied customer for 24 years!
I definitely recommend this store, as this is most definitely my go to location for anything t-mobile!!!!
Thank you”
“I recently had the pleasure of being assisted by Victor B at T-Mobile, and I cannot say enough about the outstanding service he provided. Not only did he resolve my phone issue with efficiency and expertise, but he also went above and beyond in demonstrating kindness and patience.
Victor took the time to listen to my concerns and validated my feelings, which instantly made me feel more at ease. He encouraged me to take things one step at a time, ensuring that I didn’t feel overwhelmed or stressed. His calm demeanor and supportive attitude turned what could have been a frustrating experience into a truly positive one.
Victor’s exceptional customer service, coupled with his genuine care and understanding, sets him apart. He is truly the best, and T-Mobile is lucky to have such a dedicated and compassionate team member. Thank you, Victor, for making my day so much better!”
“Incredibly nice staff! Took my laptop and helped me immediately, and explained what was going on in a very clear way (very helpful as I know nothing about my laptop)”
10AM - 6PM
1 Main St, Yonkers
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“I walked into the store because I was interested in trading in my phone. Felix and Jasmine were really helpful, answered all of my questions, and were thorough about next steps.”
“I was more than impressed with Dante, the manager. He is professional, knowledgeable, patient, thorough, polite and on top of his job! Because of his attitude and professionalism I was interested in additional T-Mobile options. He is an asset to the company!”
“Opened my account going on a year now, my representative at the time was Derrick. He was very informative about what plans etc. would best meet my needs and I have to say that I am very happy with my spectrum services. Recently my grandmother shared with me that her cable service was too high, I asked her who she was with, and she said spectrum. I reached out to Derrick and asked him how they could help her, Derrick said send her down to the store. Long story short he saved her about $60 a month. Thank you, Derrick, for all your hard work.”
“I was assisted by a beautiful young woman, her name was Genesis, she was so sweet, kind & professional, I couldn’t have asked for a better T-Mobile experience, Keep It Up. <3”
“Christian reynoso is one of the best rep i have ever seen this company must be in a terrible state to have someone like that as a rep and not a manager truly someone who knows what there doing and tries to help you”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Walked I to boost mobile store, woman was very helpful and knowledgeable. Had the phone I wanted and in 15 minutes I was with new phone all set up with plan. Excellent!!”
“I visited the 6 Executive Blvd location on October 25th and your customer representative Louis was beyond impressive. His personality, demeanor, knowledge and attention to customer service is beyond incredibly amazing. He is the example of what all customer representatives should be like. Great job Louis !!”
“Under new management, the service has greatly improved. I highly recommend visiting for some fantastic promotions. The staff is attentive and the overall experience is top-notch. Don't miss out”
“Was here a few days ago to upgrade phones since Verizon was offering a free upgrade. Raphael helped me out. He was very knowledgeable, pleasant, and professional. I can confidently say that he helped me get the best deal I could have possibly received. He seems to really know the system.”
“I visited this store at 11:30 a.m. on Sunday, July 6,2025. They had 5 employees helping the customers. I waited less than 2 minutes for the next available employee. I'm in my sixties and a bit wary of technology; but, Peter C was so patient and kind to me. I received professional service and I'm so grateful. He took the time to answer all of my questions. This store is just another wonderful advantage to my February 2025 move to Woodlawn Heights, Bronx NYC. Thank you for making today so easy and enjoyable!!!”
10AM - 8:30PM
8000 Mall Walk #7060, Yonkers
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“I had a wonderful experience at this T-Mobile. Would highly recommend for anyone looking to trade in their phone or to buy an iPad. Dre, one of the mobile experts, was very knowledgeable in his craft and took great care of us.”
“They have parking spaces dedicated to customers on the side of the building which is great! I went when no other customers were there in and out very quickly. Friendly staff.”
“Stellar customer service from Shamel (spelling?) "Mel" I'm switching from tmobile and it was not a hard sell. Very thorough, logical and thoughtful employee who is an asset to the company.”
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“By far one of my best customer experiences at a cell phone store. The workers were very attentive to my needs and circumstances. Odie helped me with all of my needs and I left with a new phone and satisfied with my experience.”