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“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Absolute professionalism. Excellent decor. Inviting, warm atmosphere conducive to problem solving and finding solutions. Lorena solved my problem. Professionally. Respectfully. And in the most timely and helpful fashion. T-mobile, pay attention.”
“This T-Mobile location is the worst. The worst of them all, they are. They may have one good employee. The rest who think they know-it-all are the worst. They're rude and you need to record them.”
“Mngr Yasmin Rosado went above and beyond for me. Fixed my issue when others couldn't. Soothed my anger and frustration and saved me from doing something i didnt want. I am a loyal customer to her forever. THANK YOU”
“I'm not a big fan of Verizon, but the Port Chester, NY location delivered top-shelf customer service from Styles. He came through again and again, with positive results for each of my concerns. He answered my questions in a no-nonsense way. He provided a clear understanding of what to expect from the data transfer and how long everything would take. Excellent visit thanks to a superstar. I wish every Verizon store offered this level of expertise, efficiency and friendliness. A+”
“Albert was the best associate. He was so pleasant, helpful, and very patient. He greeted my dad and I upon entry. He was able to process my upgrade quickly and efficiently. I am very satisfied with my experience. I will definitely come back with my dad to upgrade his phone.”
“Incredibly nice staff! Took my laptop and helped me immediately, and explained what was going on in a very clear way (very helpful as I know nothing about my laptop)”
10AM - 6PM
1 Main St, Yonkers
Internet Service Providers
“Came in for an upgrade and stayed about an hour till the transfer finished. I just want to applaud the staff for the level of patience and professionalism that I witnessed. When I tell you I have never witnessed someone ask the sales rep “how do I turn my volume up” or someone actually go into a fit cause their bill is 50 cents higher, just props to the staff for keeping it professional and a big shoutout to one of the sales people I forgot his name but his facial expressions while being asked these incredibly ridiculous questions had me bursting out laughing. 10/10”
“Ran into the store right before closing with a dead phone and 0 hope. Carlos and Rachel took their time with me and helped me upgrade my phone with ease! 10/10 service super grateful to the both of them.”
“I visited this store for an emergency after my phone broke down while I was on vacation in New York. Charlie and his team were incredibly helpful in assisting me with a new phone and its setup. They ensured my phone line was fully operational before I left the store. The staff was engaging and accommodating. This store is tucked away in a corner near one of the Metro North train stations, and I would highly recommend it!”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Walked I to boost mobile store, woman was very helpful and knowledgeable. Had the phone I wanted and in 15 minutes I was with new phone all set up with plan. Excellent!!”
“I visited the 6 Executive Blvd location on October 25th and your customer representative Louis was beyond impressive. His personality, demeanor, knowledge and attention to customer service is beyond incredibly amazing. He is the example of what all customer representatives should be like. Great job Louis !!”
“I had an amazing experience with Loudres at T-Mobile. They were super patient, professional, and went above and beyond to help me fix a complicated billing issue. They explained everything clearly, made sure I understood each step, and didn’t stop until the problem was fully resolved. It’s rare to find customer service this good-huge thanks to them for making the whole process stress-free. Highly recommend!”
“Amazing and helpful staff. They were super busy today and I saw everyone handling two customers at a time to try and make sure everyone was being taken care of, even though some of the customers in there were being quite snarky and rude to them they managed to handle the chaos well! The guy who helped me Miguel was new and was very kind and the manager Maria was very patient with me and him as well! If you are looking for a great experience ask for them!”
“Under new management, the service has greatly improved. I highly recommend visiting for some fantastic promotions. The staff is attentive and the overall experience is top-notch. Don't miss out”
“Was here a few days ago to upgrade phones since Verizon was offering a free upgrade. Raphael helped me out. He was very knowledgeable, pleasant, and professional. I can confidently say that he helped me get the best deal I could have possibly received. He seems to really know the system.”
“I visited this store at 11:30 a.m. on Sunday, July 6,2025. They had 5 employees helping the customers. I waited less than 2 minutes for the next available employee. I'm in my sixties and a bit wary of technology; but, Peter C was so patient and kind to me. I received professional service and I'm so grateful. He took the time to answer all of my questions. This store is just another wonderful advantage to my February 2025 move to Woodlawn Heights, Bronx NYC. Thank you for making today so easy and enjoyable!!!”
10AM - 8:30PM
8000 Mall Walk #7060, Yonkers
Internet Service Providers
“Went to visit this store due to an issue with online customer service. So glad I did, everyone I met there was so friendly, helpful and patient. The store Manager Mariana was the most diligent multitasker I've seen. She was able to help me resolve my issues with the online team. Then she had the experts Jose and Marvin help my family and I open a new account. Marvin was the closer, he was knowledgeable and got us all set up. Though the store got busy while we were there, we never once felt rushed or ignored. Great job to T-Mobile at Cross County!!”
“They have parking spaces dedicated to customers on the side of the building which is great! I went when no other customers were there in and out very quickly. Friendly staff.”
“Stellar customer service from Shamel (spelling?) "Mel" I'm switching from tmobile and it was not a hard sell. Very thorough, logical and thoughtful employee who is an asset to the company.”
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“I've had a great experience with T-Mobile. The customer service has been constantly helpful, professional and friendly. Anytime I've had questions or needed assistance I'm looking for Odie, Laura or Charmaine. They took the time to make sure everything was handled properly. I truly appreciate the care and attention they provide to their customers.”