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April 2024 by Kate M.
I have brought my rabbit here. There are a lot of pros to Dakota for a rabbit owner. Dr. Stanzione is one of the most experienced rabbit vets in Westchester, and Emily, one of the vet techs, probably knows and cares more about rabbits than 99.99% of vet techs on the planet. I find that the staff is always kind and professional. As someone who has brought my rabbit to several rabbit-savvy vet practices in the area, I find that Dr. Stanzione and Emily are more willing to think outside of the box on creative solutions for your pet, and they also charge a little less (not to say animal care is inexpensive, but I've done some price comparisons of the same services at other practices). The biggest con here is that Dr. Stanzione only works Wednesday, Thursday, and Friday, and he also sometimes takes weeks off. If he is working, the practice will work hard to squeeze you in if you have an emergency, and I appreciate that, but if he simply isn't working, you could wait many days for a rabbit appointment. For this reason, I've had to sometimes turn to other veterinary practices for my rabbit in emergencies. But whenever possible, bringing my rabbit to Dakota is my first choice.
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March 2024 by Kathleen B.
Very expensive, poor diagnostic skills or great drumming up your bills skills? The staff is great and caring, the vets are skilled at causing the most expensive outcome without helping your animal. I would not recommend this vet.
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March 2024 by Paulette H.
First time using Dakota. Met Dr Alesandra Saura and her assistant. They were so amazing. Very welcoming, caring and very thorough. Spent a fair amount of time with us, explaining issues with our dog. The place is super clean and organized. Very different from many other vets in Scarsdale and Mount vernon where offices are smelly, crowded and barely a place to sit. I highly recommend Dr Alesandra Saura if you are looking for a knowledgeable, exceptional service and care for your pets. Price for services were reasonable.
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February 2024 by Marylee M.
Dr Stanzione is an expert on rabbit care. Over the years I've taken all of our bunnies to him. Having said that,The last time I called to have my bunny neutered the price was 1100.00$!!! I took Ollie to another Vet and she did it for 300.00$! Pain medicine included. I just cannot afford his prices anymore. Also the last bunny I brought to him passed away there because although the bunny was in a critical state, he was put in a room, and not tended to because Dr Stanzione wasn't there and they had gotten too busy to see my bunny. Needless to say we were heartbroken to get the call and I do believe if Dr Stanzione was there, she probably would have survived.
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December 2023 by K P.
I could not have more positive things to say about this practice. My family has been bringing our dogs here for 15 years and they truly care. When any issues arise they make sure we understand exactly what's happening and what to expect. Everyone here shows so much compassion and I appreciate them all so much. -Julie's mom
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September 2022 by Diana V.
This place charges three times more than my regular vet . The prices are high and was told my dogs tooth needed to be pulled . I then asked vet can't you try and antibiotic before you pull a tooth ! He then said sure ok . The visit cost me $ 500.00 ! I took my dog for his follow up at his regular vet which cost $160.00 !
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August 2022 by Renee H.
PET OWNERS BEWARE! Animals can't speak up for themselves. They deserve loving, ethical people to care for them. Not this unscrupulous place. I had a terrible experience at Dakota Animal Center. They are untrustworthy, weirdly secretive and harmful. I took my beloved indoor cat to to get a dental procedure where she ended up having more teeth pulled than expected, which was physically taxing. Backstory: my cat is strictly indoors, very loving, and her up-to-date on all shots, including rabies. After surgery I was told not worry my cat did great during. A few days later: I get a call & email from The Westchester County Government Office stating that my cat bit someone at Dakota, while having a medical procedure, and may have rabies. I have to sign an affidavit or can be fined $2000. I was also told if this happens 2 more times that I may have to have euthanize my cat. My cat is part of my family. This was beyond cruel and insensitive. What is going on in this vet's office? I'm still shocked! My cat doesn't bite. As far as I knew she'd been an angel. I suppose any animal undergoing surgery would be scared and might lash out depending on how they are treated. When I called Dakota for an explanation... I was told she bite a vet tech and he had to file a report because they have worker's comp. Why wasn't I told about this? Nobody called me. How could they tell me everything was fine? Why lie? What else weren't they telling me, and why? Why did I have to hear this from a government report? I'm appalled. Didn't the Vet tech know how to handle a fearful animal? My cat is a lovable indoor animal, nervous in surgery, like anyone would be. None of this was honest or fair. Especially since they had all my cat's medical records and knew she was fully vaccinated for rabies already. So many levels of upset and unprofessionalism. I am NEVER bringing my cat to Dakota again. --
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August 2022 by Eric L.
Through patronizing Dakota Veterinary Center in White plains, it has become increasingly evident that they care very little about the well-being of their patients and are solely motivated by making the most money possible from each client. The doctors at Dakota increased and exacerbated the suffering of my beloved pet and then, to add insult to injury, blatantly overcharged me for her euthenasia because they knew that they were my only option for the procedure at that time. Over the past month or so, I had been bringing my dog to Dakota Veterinary Center in White Plains because Whiskey was limping as her leg appeared to be injured. We tried the medicinal route first and picked up a whole host of prescriptions that would have helped her if she had inflammation or arthritis. At a later date, realizing that Dakota's prices were exorbitant ,I filled the same prescriptions at a different veterinarian. Dakota charged me over $100 while the other only charged $16. When it became evident that Whiskey's leg and overall health was deteriorating, we realized that an X Ray was necessary to figure out what was ailing my dog. When we called to schedule an X Ray, they refused to do the X Ray without a whole host of other procedures such as blood tests which they estimated would cost us around $1,000. We explained to Dakota that the price was too much for us to handle and asked if they could work with us by only doing the X Ray. We explained that our Whiskey was suffering and that we needed the X Ray to get to the bottom of things. They agreed at Dakota that Whiskey was indeed suffering and that an Xray was necessary. However, they refused to X Ray our dog unless we agreed to pay the additional fees. Their lack of flexibility at Dakota illustrated their apathy for the suffering of their patient as well as their human clientele. Whiskey's suffering did not matter in the slightest! It was their goal to extract as much money as possible from me at any cost. After about a week of going back and forth with Dakota, it was evident that they would not budge on their estimate. In that week, we saw our dog suffer. She could barely walk, would not wag her tail and was urinating on herself regularly. It was obvious she was in great pain. We shopped around and found a vet office who agreed to do the X Ray only. Yesterday, I took her for the X Ray. After looking at the X Ray, the doctor told me that my dog had cancer and that it had spread throughout her body and that we would need to euthanize her. It was devastating but all parties agreed that Whiskey was in great pain and needed to be euthanized ASAP. I decided to bring Whiskey home to say goodbye to my wife and daughter and bring her in later that day to be put down. Furthermore, on the estimate from Dakota, they were charging around $700 for the X Ray and the new veterinarian only charged around $200 for the same procedure. When I saw the bill from the new vet, I became incensed! If Dakota had either worked with my family and me to figure out a fair price for the X Ray, or bypassed their inane and stubborn insistence that they only would provide care with a myriad of unnecessary and expensive tests, we could have figured out that whiskey had painful and terminal cancer weeks earlier. They prolonged my dog's suffering through their greed and apathy! After bringing Whiskey home, my wife and I agreed that she was in so much pain that it was our duty to end her life that day. She could not walk and was whimpering in pain constantly. We called the new vet but they were closed for the day. We then realized that we had no choice. We had to reach out to Dakota Veterinary Center to put Whiskey out of her misery. I called and reluctantly made an appointment for that afternoon. When I arrived, they had me sign the necessary consent forms and took Whiskey in the back room to place a catheter for the procedure. After about 20 minutes of waiting for the procedure to begin, the receptionist walked in with a bill for me to sign. To my shock and dismay, the bill for the euthanasia was aroud $
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May 2022 by Danielle D.
A huge thank you to Dr. Stanzione and the staff at Dakota Veterinary Center! They took super extra care with our little bunny who had some urgent oral care needed. They were very attentive and helpful and explained everything so I understood what was needed. They were cognizant of costs and worked with us to get our rabbit back in tip top shape. Vet care is pricey everywhere and it's tough to find a rabbit friendly vet but they worked with us to get our pet the care she needed. They also have been wonderful about following up and checking on their patient. Special thanks to vet assistant Emily for her kindness and patience. Absolutely recommend this vet for your pet!
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January 2022 by Jessica A.
I have been going to Dr. GIl on and off for many years with my rabbits and dogs. The amount of care and dedication the staff provides is priceless. Yes, their prices are a bit higher than others, but now no matter where you go the prices are high and services are lower. I can see why more people are now getting pet insurance. That being said, Love the parking area, the waiting rooms are super clean and the staff is great. Now with the pandemic we need to have more patience as they are understaff and overworked.
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December 2021 by Heywood J.
An update after five years....Dakota is as good as ever! Service with a smile and I trust their skills with my dogs. Just the usual complaint that i can't leave there without forking over $300. Doesn't matter what it is, if I show up with my dog, I will pay $300 even for a five-minute appointment. Wish they would stop charging me $300 then slapping on an "environmental disposal fee" on top of it. That should be the cost of business, same as I am not charged for your use of electricity and water during my dog's appointment. All in all, good service, I haven't heard of a better, cheaper alternative in the Hartsdale area. Just be prepared for a $300 shakedown for a small issue.
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September 2021 by Susan F.
This place is the biggest rip off in veterinary care I've ever come across. They literally charge 3 times what other vets charge. $200 for Panacur. $3500 quote for a spay? Or their less ridiculous version of spay at nearly $1700. $500 puppy blood work? Do the comparison to other establishments - their prices feel like a crime. Disgusting. You must have more $money than sense to pay these prices. No thank you. Outrageous prices
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September 2021 by Nancy M.
I used Dakota as my vet from when my dog was just a puppy. In my opinion, over the years the owner became primarily concerned with money rather than the care of the animal. I often left paying close to $350 for a visit and when I lost my job and ended up divorced, they wouldn't work with me on payment plans or fees knowing my dog had many extensive medical issues. At this point I had used them for over 8 years so to say I was disappointed was an understatement. I am not going to say that the care they give animals is not good but the cost is so astronomical that sometimes you may have to forgo testing or medication because of the cost of care. I eventually stopped using them because of the high cost of care and went elsewhere with my pet. I found an amazing vet who worked with me on costs and took excellent care of my dog. Keep searching, there's better options out there
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August 2021 by Maria Grace
My Baby girl Girl skittles Had a C section yesterday with Dr. Gill and I’m 100% satisfy with how everything went! Dr. Gill and his team did an amazing job with my Skittles and her pups they are all happy and healthy. Thank You so much
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February 2021 by Jessica Artus
Great staff and veterinarians, Dr. Stanzione is one of best rabbit vets I know. He has worked with them for years and I do not trust anyone else with my bunnies. Of course I’m he does more than just rabbits. Free parking, great location easy to get to, they have late hours.
