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“Been wearing Lucky for over a decade and I've still yet to come across another brand that offers the same comfort and sizing I need for the price. Stopped buying $200 jeans that require additional inseam hemming and just buy a ton of the 411 Athletic Tapers now.”
“My favorite spot for jeans. The customer service here is so friendly and personable. The tailor here has been doing my pants for three years and I have no complaints. Crystal is magic with her hemming abilities. She is like a genie with a crystal ball. The red tag club is so clutch. I am very happy with my buys.”
“This review is mostly a reflection of the great experience we had dealing with Danisha. We came to the store upset about something that had occurred the day prior, but Danisha's service was so exceptional that it didn't even matter. Above and beyond. These are the people that make you gladly come back and spend your hard earned money.Excellent service.”
“As The Westchester has reopened since the shut down, this mall has few selections where guys can shop. I found that Hugo Boss has a variety of options for casual clothing and formal wear.”
“I’ve been a lifelong Ferragamo customer and the service I experienced at the White Plains store during a recent trip was second to none. The staff are friendly, knowledgeable, helpful, and kind. They are a reflection of the management team who are superb.”
“Another Simon mall, another good mall. I have been to Westchester mall twice. Today we visited on a weekday around 3pm. It was quite empty , easy to navigate within this huge mall without crowds. This is definitely not a bargain or outlet mall. It is very chic designed and has many high end brand stores like Tiffany co , Louis Vuitton and besides Nordstrom and Neiman Marcus as department stores. Whats more, Plenty of retail shopping options. As quick bite and coffee there is Starbucks and Haagen Daas at R3 floor as a refreshing ice cream stop. Food court Savor at the top floor has many healthy options including Little Beet , the melt shop and a very cute coffee bar in the middle. I was very pleasantly surprised that there was a small patio at this floor, I just love patios's and it had huge comfy sofa to relax... just lovely. There are plenty of sitting area at Savor and within the mall at various places, huge sofas or arm chairs makes it super easy to rest and continue your shopping spree. Women Restroom has an adjacent room as nursing/mothers room for nursing and diaper change. This is very thoughtful and as a new mom, I really appreciate this clean and quiet room. My only concern with this mall is the garage elevators. They are super confusing. For those who have a stroller using them is a must, not optional. And the way they are positioned are very cumbersome. We parked to P1 and then took the elevator right there- to press a button we had to figure out what is R2 - R3 and after a while seeing the chart and stores assigned to either of R2 and R3we figured out that is retail 2 and 3... on our way back, we took a different elevator which says P.F. Chang snd this one doesn't have P1 level as a button. We realized that we came with the other elevator which is Nordstrom elevators... and had to walk all the way back... it is frustrating to figure out these labyrinth like system.”
“The clothes are well made. The sales were amazing. The staff is continuously refolding the clothes and keeping the store very neat. I am handicapped and the store staff offered to help me multiple times. They are to be commended for their professionalism and positive attitudes .”
“I had a very good experience in the store yesterday. Crystal the store manager was really quite helpful, patient and pleasant. She gave me as many options in clothing as I wanted and gave me honest feedback without being pushy. I would come back and shop here again.”
“The reputation for quality precedes itself, but shopping in person, at the store is what makes Brook’s Brothers an all time great. Howard was very helpful in finding the perfect fit”
“Tanya was absolutely amazing.. Greeted me right away and helped locate the exact gift I needed for my wife. I am so grateful for their kindness and assistance. Thank you!!”
“Great customer service experience from Nayomi who was extremely attentive and helpful. Very refreshing considering the person who previously helped us was very dismissing and rude. If every store had workers like Nayomi, shopping would be a superb experience and I wouldn’t have to online shop.”
11AM - 7PM
3 City Pl, White Plains
Clothing Stores
“I love shopping here. They have good selection of clothes, shoes, bags and other stuffs. You really have to look patiently and you’ll find really good deals. This is my go to department store for last minute shopping.”
“Urban Outfitters offers an enjoyable and on-trend shopping experience. Their knack for curating an eclectic mix of clothing, accessories, and home decor sets them apart from many other retailers. If you're someone who appreciates contemporary fashion with a touch of uniqueness, I highly recommend giving Urban Outfitters a visit.”
“The store is typical of Neiman Marcus - laid out well, very good service, and some high prices. This store has some ongoing renovation on the top floor, so the down escalator was not in service.”
“Great customer service, Aiden ( store manager) went beyond the call of duty to locate an item and put it on hold so I could purchase it the next day. Thanks a million!!! ?”
“I was helped by a most wonderful and knowledgeable person named Nan at the White Plains store on Sat. Feb. 11, 2023.I love the Lana necklaces I bought with the help of Nan Zinaman. Thank you!Looking forward to buying more!”
“This is great news! The Westchester Mall now had a Forever 21 store on the second level of the Simon Mall. Forever 21 had been located at the Galleria Mall but with their anchor stores, Macy’s and Sears closed, it made sense for the store to move to its new more fashionable location.”
“This store in the westchester mall is always busy and i’ve noticed that you would never have any of the sales people 100% attention but they do try to help the best they can while working with multiple people at the same time.”
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“I could not recommend Chic Boutique enough! As a bride to be, looking for mother of bride/groom dresses, they not only had an amazing and vast selection of dresses but Natasha was also EXTREMELY helpful in guiding us to find the perfect dress for my mom and fiancé’s mother while facilitating the tailoring process, even though we were cutting it very close to the wedding. They were truly incredible!”