Avis Car Rental in White Plains offers a convenient and recognizable option for travelers, with over 5,000 locations worldwide. Customers appreciate the easy check-in process and friendly staff, which make renting vehicles straightforward. The fleet includes a variety of options such as luxury cars, electric vehicles, vans, and SUVs. While some reviews mention waiting times, especially during busy periods, the overall experience is positive, with cars generally operating well and being clean. Many customers have rented multiple times, highlighting consistent service. However, some concerns include long lines, high-mileage vehicles, and a limited covered parking area, which can be inconvenient during bad weather. The cars are sometimes older or have issues like missing floor mats or wear and tear, but these do not typically cause delays. Avis is noted for its easy online check-in and quick receipt processing. Despite some variability in vehicle condition, Avis in White Plains is seen as a reliable choice for car rentals, especially for those seeking a hassle-free experience.
Long lines! Sub-standard cars…always pushing vans and large SUVs when a mid-size car suitable for travel to Manhattan is booked.
July 2024
1 employee at the desk and have been waiting over an hour and still an hour to go. Taking about 15 minutes per person. Terrible staffing at HPN location. Plan ahead for a long wait. No avis preferred offered as there is only one employee working the counter
March 2024
No issues with vehicles operating as they should. Check in process is the same even if you add your information online. Vehicles at the airport have high mileage. Staff is friendly and usually out pretty fast. No covered parking lot at Westchester so be prepared for the weather.