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November 2023 by Ashley Mathew
My family has used Al’s for multiple moves. My most recent experience was this past spring for a long distance move from the DMV area to New York. The movers arrived early, were quick with wrapping and moving furniture. The office was easy to contact. I recommend clarifying type of move and pricing before the moving date. I will use them for my future moves.
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November 2023 by Alana Moran
We used Al's Moving to move us from White Plains to Armonk. They were professional, responsive to any questions I had, and provided the COIs to my condo board before I could even ask. When it came to move in day, they arrived on time, and worked rather quickly. I admittedly wasn't 100% prepared for the move, with clothes in the closets, and they happily packed all items for me although it wasn't part of the original expectation. We will be using them again in the future.
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November 2023 by Erin Dwyer
Amazing experience from start to finish. Everyone I dealt with was both pleasant and professional. I couldn’t have imagined a more seamless experience. Made my move from CT to FL completely stress-free. Recommending Al’s to everyone I know!
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October 2023 by Henry Aery
Great Crew; Al will try to scam you.I've used Al's Moving and Storage twice (WP to NYC and back) and the crew has been fantastic. They're a well oiled machine and are quick to load / unload and take great care of all furniture, etc. They're quick with the tape and blankets.However, when it's time to pay Al will inflate the price and then make up reasons for the over charges (the rate is higher, the boxes weren't included, it takes a long time to drive back to base, the crew got here much earlier, etc.) Hold firm to what you contractually agreed to and he will "recalculate" a few times and eventually land where it's supposed to.Al will bully you (you just didn't like the work so you're going to stiff the crew) but again, hold firm and only pay what you contractually agreed to. This whole process takes about 30 minutes so don't give in.Be sure to tip the crew well (just in case Al really does stiff his crew) because they're truly fantastic. Fluent in English and Spanish so no communication issues with them.However, I probably won't use Al's a third time.
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October 2023 by KB DiAngelo
There's a reason Al's is a Westchester institution. Best moving experience I've ever had. After I requested a quote online, they called me back within 5 minutes. The guys they sent were on time, courteous, responsive, respectful of our belongings, and extremely efficient. Price was more than reasonable by local standards.
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October 2023 by Moran Forman
Unfortunately after using Al’s for four years of moving, our latest experience shows a singular focus on profit rather than customer experience. We agreed to a fixed rate move, and due to a minor issue of putting the items in the garage first, Al’s proceeded to charge us $2000 extra. Not only that, but the boxes remained unpacked despite the “white glove” service. I had previously recommended Al’s but will not be doing so again.
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October 2023 by john russo
My experience with Al's moving was very unprofessional. They came out to my home and gave me an estimate of the moving expense after a look at everything I intended to move to Florida. Once moving day came several men came to my house as proceeded to pack me up, after 5 hours they needed another truck to finish the move. I gave the men a good tip and their response was " it's not enough". Not professional. The next day the son of the company owner text me stating that he underestimated the move and they needed an additional $ 1200. I had no choice so I agreed after having a conversation with the owner. After my possessions arrived in Florida, I noticed several items were damaged and several boxes were missing. When I spoke to the office about repairing a table the said to go ahead and fix it and they would put it through their insurance company. That was 2 months ago and they have stopped communicating with me. THEY ARE A POOR CHOICE AS A MOVING COMPANY, TRYING TO SHAKE ME DOWN FOR MORE MONEY INTHE MOVE. Avoid them. Very unprofessional
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October 2023 by Mindi LoCicero
Joe and family have moved me, my mother and both my children, at least twice each Together we’ve probably logged at least 2000 miles. Sandra is a dream to deal with and Joe has become my BFF. Every time I’ve needed him - sometimes with alarmingly short notice - he’s managed to be both accommodating and genial. Every crew has the same qualities. They come on time, work prodigiously and are friendly and polite. I hereby volunteer to do commercials!
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September 2023 by Helen S.
I moved with them a month ago. It was a horrible experience It took 12 hours to move a 2 bedroom apt that was basically boxes not alot of furniturei had used them before covid twice & they were greatdont know what happened but no good any morethe women who work in the office there were rude & argumentativethey charged me way over the estimatebecause of how long it tookmaybe if they sent more than 2 old men & 1 man who was capable but stood by the truck all day it would have gone properlyi dont usually complain but i have to warn others
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August 2023 by J G
I highly recommend this company. We had such a great experience from start to finish using Al’s Moving & Storage! Joey was very considerate of our last minute booking and needs, he is very friendly, knowledgeable and helped us save as well! We felt very comfortable choosing his services and we are happy we did.Our movers were punctual and focused on the job they had. Everything went smoothly from start to finish.I wish I could keep them to help unpack all the boxes!!
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August 2023 by Danielle Levine
My husband and I used Al's Moving both when we sold our coop and when we purchased our new home. Joey and his team are professional, responsive, friendly, and helpful. Both sets of movers showed great care with our belongings and listened to our moving needs. We were so pleased with their service and would absolutely recommend them to others.
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August 2023 by Dr. P. A. R N.
Had an incredible experience with Al's Moving and Storage! Joey was phenomenal during the booking process. And the moving team went above and beyond! It was hot and there were several flights of stairs - but they moved efficiently and effectively. Will definitely consider this business first and again for all moving needs!
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July 2023 by William S.
Terrible moving experience with these guys. Broke a leg on a chair, "lost" a couch cushion (somehow), jacked up the bill for travel time and best of all, became agitated when they didn't like the tip we gave to the crew, which was more than generous considering the circumstances.
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July 2023 by Jessica
Not sure this company's safe to use if you're a single woman!They clearly just hire whoever. After being harassed by three movers in a truck today, a family member and I watched as the men repeatedly attempted to get another woman (who was very obviously NOT in the proper mental space to consent) to get into their van. It was so alarming we ended up staying and calling the police over it. I mean seriously, 3 creepy men in a van that travels across the country trying to lure a completely defenseless woman into their vehicle?I'm not one to leave reviews like this (or even one to call the police) but honestly the experience was so sinister and unnerving that I feel like I can't just let it go. When I think about the way one of them looked at me I just get this sinking feeling in my stomach. Something's definitely not right at all.If you're a woman and you HAVE to use this company, please make sure you have someone with you at all times....
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July 2023 by Kimberly Rodriguez
I originally spoke with Al on his cell phone on 6/18 to set up a move on 7/7. I Texted him on 6/29 to confirm. I was aware that I would pay 30min of travel time for the help each way and $200 per hour for 4 guys and a truck. I was texted by another number on 7/5 to confirm the move. The guys showed right on time at 9am and were super helpful and friendly. When I arrived at my new place to unload around 11:15 the apartments had not received the COI and would not allow the movers to unload. I called the two cell numbers I had been contacted by as well as texted them. 45min later someone answered and I went over the issue. The conversation was heated and unprofessional on both sides. She asked me why I didn’t call the office and she hung up on me without a resolution. I then googled the company to see if I could get an office number. I called eventually spoke to Al which started off very nice, he apologized for his wife in the middle of a medical appointment and I explained to him the issue and he stated he was able to get it resolved. I explained the time lost and that’s when it went sideways. He sent me a venmo screenshot and then called me why I had not prepaid already. I asked him what he estimated. He said $2000. Mind you they had been working for only 5 hours and were almost done. I started getting threatening texts that the movers were going to take all my belongings back to the old address unless I paid them now $1800. I spoke to the manager of the workers and asked them when they were expected to be done. They said 2pm. So I texted that I would pay the 9-2 with 30 min transportation each way which totaled $1200. I sent the venmo and still was receiving threats. They ended up demanding an additional $50 never took care of the COI, I had to pay my apartments with a $600 check to place on hold. I would never use this place again or recommend anyone I know. Very unprofessional on every level. The guys that worked were amazing though.