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December 2023 by Raisza Latif
They did an amazing job fixing up my car! Excellent customer service definitely recommend!
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December 2023 by Don Gunaratne
Joe and team at A & C was very professional and was extremely helpful to get my car fixed. Definitely recommend! Also, I was in a complicated situation where I only had 3 business to fix my car and return to the dealer as my lease was ending; Joe and team went out of the way to accommodate my situation and got my car done right on time. Given the damage to my vehicle, I was honestly very surprised that it was done on time!
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November 2023 by Michael Jenkins
Great care and great service. Very knowledgeable techs also. They're able to give you suggestions for the best possible service as well as alternatives to fit in your price range. They also work very quickly and get your vehicle back to you within a reasonable amount of time. The care and concern they show are also top-notch. We recently lost both of our vehicles when a tree branch fell on them. They were very courteous and sympathetic as they helped us through that entire process, including removing the plates before the cars were hauled off to the junk yard. I highly recommend this company. ??
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July 2023 by riasat khan
They have worst customer, service, in the body shop industries. They promised to be repaired vehicles within a week and it took almost 2 weeks. Whenever I call that when my vehicle will be prepared, they were saying in the morning. And next day they were saying afternoon, and Vincent said that after eight 4:30 PM. Finally, I got my vehicles. It was frustrating to deal with these auto shop. I will never ever go to the shop for the estimate estimator is coming just for two minutes . They are expensive as well. Even the insurance is paying to them, but they are very expensive. Hopefully I will never use them in my whole life.Service: Body & Trim
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July 2023 by Gerard Rose
Had an unfortunate incident with my car being assaulted by the door of another car in a parking lot. Their insurance was Geico, who sent me to A&C Auto body for an estimate and repair. Before agreeing to have my 6-month-old car repaired here I read the reviews, it all seemed quite positive.They assess the damage, and concluded that it needed to be repaired and couldn't be removed through PDR. The insurance company agreed to pay for it, and A&C did a fantastic job, you can't even see where the damage was or that the car has been repaired which is exactly what you want.Joey was amazing, and a car guy who you could tell, cares about cars as much as I do. If you care about your car you want somebody fixing it who cares about it as much as you, and is going to fix it the way they would fix it for themselves.Overall I was very satisfied with my experience I got my car back sooner than expected. I hope not to have to come back again and see Joey, but if that is the case, I know where I'm going to be taking my car, or my wife's car, or my kid's car, or any car.
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May 2023 by Mercedes C.
Not only did these folks in Harrison expertly take care of a fender-bender in late April- but they meticulously cleaned and vacuumed the inside of my car by the time I picked it up 3+1/2 weeks later in mid May. Based on our car insurance, A & C was the designated shop for repairs. Joe, the owner's son, was swift from the very beginning. Paperwork quoted me about 14 days my car would be at the shop- but took longer. I figured between appraisal, paperwork itself, etc- it all added that extra time. Regardless of the time it took, service from Joe was top-quality and broke things down for me as well as his mom who makes sure payment and such is on the up and up. They also made sure my car was in great working order and for me to be back on the road again.
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February 2023 by Sean
Waited 30 minutes for an appointment for an estimate on a Geico claim. Whoever works in the office wasn't in to open, and the cleaning crew just said they would "probably be in soon."
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January 2023 by Nicholas Tzavis
Brought my car here through a geico claim for an accident I wasn’t at fault for. Flawlessly easy process from start to finish. The rental car was set up for me from the start, good communication, rear bumper on my car was done in a week and they did a complimentary interior cleaning. 100% would recommend.Service: Body & Trim
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December 2022 by NordicQueen
Steer clear of this place and do not believe the positive reviews. This pit is teeming with liars and incompetence. They kept my car for nearly two weeks and did no work on it while supposedly waiting for parts. So why hold onto my car instead of giving it back until the parts arrived? They didn’t want me taking my business elsewhere, so they kept my car hostage until I got a third party involved. I am thoroughly disgusted and do not recommend A&C Auto to anyone but my worst enemies.
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December 2022 by Valkyrie
Steer clear of this place and do not believe the positive reviews. This pit is teeming with liars and incompetence. They kept my car for nearly two weeks and did no work on it while supposedly waiting for parts. So why hold onto my car instead of giving it back until the parts arrived? They didn’t want me taking my business elsewhere, so they kept my car hostage until I got a third party involved. I am thoroughly disgusted and do not recommend A&C Auto to anyone but my worst enemies.
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November 2022 by Kevin Fuller
What a great shop. There customer service is amazing. Thanks Joe
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September 2022 by Elaine S.
My car was sent to A and C Autobody by an Insurance company for body work. At the conclusion of the repair, I had to bring it back for some minor paint chipped off from the front bumper of my car that wasn't there before. Not only did they do an amazing job, but the bumper looks brand new. They do an impeccable job on your vehicle repair. Amazing family owned company. They are nice, friendly and attentive and Great Customer Service. I would definitely recommend A&C Auto to anyone. Thank you guys for the great job done on the Subaru Crosstrek.
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September 2022 by Sarah Durso
Working with A&C was one of the worst experiences I have ever had taking my car to a body shop. I was in a small fender bender in April 2022. There was minor damage to the front grill and the major issue was that the sensor on the front of my car was damaged. In trying to fix my car, the employees at the shop made false promises about how long it would take to be completed and when things will be finished. They“fixed“ my car after having it for about 6 weeks, but when it was returned to me the sensor was not calibrated and therefore not working and the front headlight was not working. When I brought it back to them they told me it would be fixed in one day. I brought it back over three times, was always told “one day” and it was never fixed. Finally, they took my car to another auto shop in Ardsley without my permission or knowledge, to complete the work that they were unable to do. At this point it was discovered that they had used faulty equipment which caused a shortage to the lights altogether. I was told again the car would be fixed in two days. I did not get my car back for five days. It is now August 2022 and I am finally getting my car back and fixed. At no point did this body shop offer reasonable explanations for why there were so many delays nor did they offer compensation by means of a discount or offering a rental/temporary vehicle to use. I went to this shop because it was suggested through my insurance and I will absolutely never go there again. Besides all of the details already listed, dealing with the owner was a disaster. He was rude, disrespectful, and from my perspective, a little misogynistic. I will never bring my car here again and I hope that no one else will have to experience the months of back-and-forth nonsense that I had to deal with.
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November 2021 by Paul Soden
Top notch operation all the way around!
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October 2021 by Claira Perfetto
I was really happy with A & C! They made it simple and easy. Great customer service and a very professional team. Joe and Daniel were very friendly and easy to interact with. I was very happy with the results- my car looked good as new and they cleaned the inside too!Service: Body & Trim
