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June 2024 by Dee I.
Today I said goodbye to my wonderful Gia. The care and compassion shown by Dr. Evan and his staff was outstanding, forever grateful !!
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April 2024 by Harry S.
Fantastic staff and care. Got my sick pet right in. It was an "urgent care" but, they took great care of my fur baby! Thank you CNY Vets
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February 2024 by Von Pillmore
Great professional service!
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February 2024 by David Jones
Very friendly staff and helpful and compasson infromative best place ever Dr Amanda is awsome
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February 2024 by Wendy Bayer Castaldo
They got my order right! Yea! The food was hot and fast.
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February 2024 by Mike DeZotell
Nice big modern place. They even have boarding!!
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January 2024 by Andrea Wolanin
From the min I walk in to the min I leave ...... my animals and I are treated with such respect and kindness. Girls up from are fantastic and so sweet. No where else I would go !! Thank you CNY Vet
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January 2024 by Richard Ferrone
Very unprofessional. Large lack of empathy toward pets and their owners. Both the veterinarians and the staff are deficient in the ability to be respectful, sympathetic and caring. The veterinarians in particular feel the need to speak to pet owners as if they are superior. Large turn around on office staff which as a result leaves pets and their owners lost in the shuffle. Have been with CNY with multiple pets for over a decade. Sad to see such a great place go so bad. Wishing them a lot of luck to hopefully turn themselves around and get their priorities straight that pets are number one, not their pockets!
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November 2023 by Melissa Ciecko
Dr Heather and Dr Evan were speedy to discover cancer and although the outcome wasn’t in our favor they did the best they could so our dog lived the longest, healthiest he could have. Would recommend them to anyone.
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November 2023 by Lorraine T. Marchesino
I trust Dr. Evan and Dr. Heather to take care of my dogs like they were their own. They have been wonderful.They take such good care of all 3 of my dogs. I trust them 110% to take care of my dogs like they were their own. They even give rubs and kisses while treating them and my pups eat that up!!!
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November 2023 by Melissa Saporito
Thank you for proving that no one communicates at your facility. I was there at 9:50 am and left around 10:45/11am after being told she will not be seen until about 2. I said I would be with my dog in the waiting room until she got seen because she cannot be in a crate for a long period of time by herself since she will harm herself in crates. Since I was coming in because she was already hurt I did not want to add anymore hurt to her. Which i stated four separate times to your staff members. I was indeed told “so bad news is that drs are in appointment after appointment and have a meeting so she will not be seen until 2pm”. Maybe if you communicate with your employees as much as you will communicate with a review your business would run smoothly, people would understand whats going on, and my time would not of been wasted on horrible service today. You guys used to be such a great clinic. Vets are very essential to our fur babies, you should treat your profession as one seriously and properly. I will not continue to go back and forth with you on this matter any longer, this facility has gone downhill, and I love my fur children too much so I will never bring any of them to this poor excuse of a vet clinic. Do better. I hope you take the time to teach yourself and your employees proper communications skills for your futures.
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November 2023 by Melissa Ann
If i could leave less of a star i would. My 10 year old dog hurt her hips. I called to get her into an emergency visit. I was told it would be a drop off and she would be seen in between patients twice and the sooner she gets there the sooner she will be seen. I drove an hour to come here. Just for them to say she won’t be seen until 2pm. So she would have to sit in a crate for 4+ hours in pain??? I told them i would bring her home and come back so she was comfortable, i just need to know if she will actually be seen then. Just for them to come back to tell me she won’t be seen at all. How unprofessional and inhumane. Disgusting
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November 2023 by Dee L.
I have taken my 3 cats there for 11 years with no issue...all 3 ex feral cats with a myriad of complex issues...today I saw Dr.Amanda for the 1st time...THE most condescending & arrogant vet who told me she didn't like MY attitude as I tried to explain my situation & frustration...they now have 3 ex clients!!! I will never take my animals there again
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October 2023 by Samantha Yelof
Today I had to put down one of my beloved pets. Needless to say, it was heartbreaking. I called CNY about 20 min before they closed in a panic because I knew she was dying and I couldn't find anyone to take away her pain. I was advised to come in as soon as I could. They stayed open about 30 minutes late for me. Dr Evans (I believe was the name) was incredibly kind and genuinely made me feel okay. He explained everything that was happening and kindly pet my sweet baby to rest with me as she passed on.I am incredibly grateful for him and yh3 staff that assisted me today.I cannot thank them enough.
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September 2023 by Estella Steacy
Wouldn't take our animals any where else!!Dr Evan, Dr Heather, ALL the vets and vet techs along with the rest of the staff are wonderful. Always on top of the best care for the animals.We've been with them since they were a small office. We've ALWAYS received the best care for " our kids " as we call them.A huge Thank You to every one of them!Don & Estella HouseTito & Liza too!! ??
