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“Very easy to conduct business here. The staff is attentive to your needs and answers or gets the answers to all your financial questions. Friendly place to do your banking.”
“I have had a very good experience to date with GPO. I have had good experiences with the staff,who are always ready to help with any questions that I might have. They are pleasant to deal with and very friendly.”
“Didnt actually go for the bank but they had Scotty smokehouse barbeque there putting on a fundraiser. So I turned around and bought a plate. I always try to help out when I can and it was a perfect opportunity. Salt tators coleslaw and bbq chicken. It was very good. Thanks guys! If your in the area. Stop by today and get yourself a plate and contribute to a good cause. Enjoy!”
“The best financial institution around!Staff is always kind, personable and helpful in person as well as over the phone.Stephanie, Debbie, Gina are the best tellers around!Laura has become a friend that has helped us many times through the toughest situations and Karen is an equally great bank manager.I've never encountered such awesome individuals - in Hawaii, where I'm from or here in upstate NY.”
“Thank you, Lucille for taking care of my question quickly. You are very professional and we are so appreciative. Anything we need in the future we will direct to you! Thanks again!”
“We needed a notary public, and they told us to just come on in when I called to make an appointment. When we got there, the bank was empty save for a few staff. It was clean and bright. Everyone was nice. Our notary was kind, and it turns out Community Bank provides Notary Public services for free as a service to the community. You don't need to have an account with them. How awesome!”
“I have been seeing different post about Mrs Donald Maureen platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit.I did an initial investment of $1000 and I received a surprised profit of $12,250 after 6days of trading, I followed her instructions with which i invested and within a week I got back my profit, I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Donald Maureen.I would advise anyone seeing this post to contact her, I m responsible for the content I post here on Facebook, I m so serious about this you can inbox her directly via:”
Open 24 hours
1725 Black River Blvd N, Rome
Banks
“i was having trouble with another branch because they wouldn't call me backBut I called this branch and was so pleased with the service I spoke directly to the manager lena and she was so nice and helped me out quickly she called me back in one minute which I was very pleased about this is definitely going to be my go to branch now id recommend this one to everyone !”
“great bank. great employees. i just wish they would plant a bunch of salt resistant trees around the parking lot for shade in summer and for aesthetics because there are so many wonderful trees in downtown clinton but the AFCU-Kinney Drugs & back of Key Bank section is quite barren of trees.”
“I am 74 years old and have had experience with quite a few banks over the years. GPO at 2711 Genesee Street in New Hartford has by far been the very best experience I have ever had. I have had quite a few opportunities to be helped by Spencer Sierson, because in the last two years, it is the first time I have ever had to be on my own. She has been incredible. Extremely patient, knowledgeable, friendly, and willing to help in anyway she could. I cannot say enough about the invaluable service she and others have given to me at GPO.”
“Tried a few different banks in the area, by far this one is the most respectful. They treat customers like people, not dollar signs. I highly recommend moving your finances to this institution.”
“This bank help me with my first auto loan they are wonderful no hidden fees, wonderful customer service, and if I had to recommend any bank for an auto loan it would be this one.”
“LOVE LOVE LOVE!!! yall, are amazing and do so great with no just me but other customers. I've never had to wait long and you do everything you guys can to resolve any problems I may have :) Thank you.”
“Was approved for a vehicle loan through a dealership but the dealership wasn't informed of the rate. I spent two days trying to call the contact at Americu to find out what the rate and term of the approved loan was. Gave up and went to First source who had the process finished in less than 5 hoursUpdate: I received a call back and an explanation for the disconnect that I found to satisfactory. I real appreciate the call back despite not ultimately doing business with this institution. Shows real class and character and that they don't see people as just numbers. So I have updated my rating for this credit union”
“Went to see the notary at this branch after a bad experience at the hill rd branch i met with the notary representative jeanna she was fantastic and helped me avert a future financial crisis.she was accommodating and professional while simultaneously offering peak customer service she made my banking/notary experience as smooth as possible i will now only frequent this branch in rome. americu do all you can to keep her shes fantastic.”
“I can not for the life of me understand how this bank only has a 3.0 I have been with Key for my 21 years of Business, they have always helped me tremendously even when I flip out, only to find out it was my fault. I was in Key yesterday to do my banking and have not been feeling well nothing serious, I was telling Susan R Maxam about what I been going through , not only did she call me to tell me my banking is all set , asked how I was feeling Thank you to this wonderful human who made my whole week , if you don’t Bank at Key give them a try thank you ,Susan R Maxam”
“The staff are friendly they helped me.they are little strict on the requirements and charged a fee for a check to cash( I don't have account with them)Other then that very helpful and friendly”
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“I can’t say enough good things about this bank, let alone this particular office. My time working for CBNA as a teller was phenomenal and I recommend banking here to everyone that I know. At every branch in the greater Utica area you will find excellent and personable customer service from tellers, CSRs, branch managers, and above. You are treated like a person, not a number, and that is coming from a lifelong customer and former employee. When I moved almost six months ago and had to leave the bank, I was devastated. I would have loved to have stayed with CBNA if I had been moving near a location, however, there are none currently in Georgia. Even though I no longer live in the area I still do all of my banking with them and will continue to do long as I am able. Anyone who tries to tell you they’ve had a negative experience with the Westmoreland branch, let alone CBNA as a whole, I can safely say that they’re either lying or upset because it was their own fault and would rather blame the bank than take responsibility. Don’t be fooled, this is an amazing local company that will continue to grow and do great things, as will their employees. If you aren’t there already, go open up an account as soon as you can. You won’t last at your other banks very long after you do.”