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October 2023 by Barbara H.
CVS Pharmacy screws me too often. I take many life-or-death medications from them. I only use CVS Pharmacy because my insurance does not cover me under a different pharmacy. I had a liver transplant, so my body could kill my liver without medication, yet CVS Pharmacy has sent me my meds 1-2 days late many times in the past. They did the same for my epilepsy medications. I could have had a bad, deadly seizure one of the several times that they were out of my medication! Also, CVS pharmacy screwed my mother over three times, one being late for medications when she was suffering bad from COVID. Many times they cancel my shot date the last minute. All of my friends and family also hate CVS Pharmacy. I will force my insurance to cover me under any other pharmacy besides CVS, because ever since 1995 I have used several different pharmacies (when covered under those) and never had a problem.
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October 2023 by Andres A.
Essentially, this pharmacy is what you come to expect from a CVS Pharmacy. They have all of the goods and items you come to expect. The store is neat and well kept and the employees are helpful. When you are away from home, it is always good to have a place you are accustomed to when you forget an item you need.
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August 2023 by D M.
Worst Pharmacy customer service. Unfriendly, accommodating and unprofessional. Literally was there at 7:01 and they wouldn't let me pick up a prescription. The store is understaffed, overpriced, and filthy. Save yourself the trip and go to Barths or Rite Aid.
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August 2023 by Google user
Dennis \\u0026 Russell are pleasant personalities at the Pharmacy desk.
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June 2023 by Rob B.
Real impatient staff while trying to print photos. Interface will only look a one folder.
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February 2021 by Jennifer L.
I'm generally satisfied with this CVS, but want to warn customers to stand up for themselves when employees make strange demands. I came to this CVS to buy beer. After looking around for a while, I asked the pharmacist if someone could help me check out. An employee came to the front. After I handed her my driver's license, she told me to remove my mask. "I have to take off my mask?" I asked. She said yes. She said they'd been having trouble with fake IDs. So I quickly slipped my mask off one ear, thinking I'd be able to hold my breath long enough for her to see my face. But when I pulled my mask aside, she also told me to remove my (prescription) sunglasses. I tried to do all this quickly, but couldn't. They got tangled up. I couldn't hold my breath. It took several panicked breaths before I could get my mask back on. As soon as I got outside, I was furious with myself. I could have left! It just didn't occur to me until it was too late. If she'd told me up top that I would need to remove both mask and glasses, I would have done it differently: removed my glasses first, then quickly pushed aside my mask so she could see my face. I think I could have done this (reasonably) safely. Apparently the official store policy is to ask customers to remove sunglasses, but NOT masks. I am not sure why this employee asked me to do both, and why she did it in the way she did -- a way that seemed guaranteed to get me tangled up and flustered. This is a three star review because all my other experiences at this CVS have been good. I wanted to share this story because I wasn't prepared to stand up for myself when I walked in that morning. Later, the manager told me that nobody should remove their masks in the store, and if an employee asks a customer to do so, the customer should refuse and call the manager. I hope you all stay safe.
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September 2020 by H C.
The CVS pharmacy is poor service. I write this after numerous different transactions and many months, always to be disappointed and frustrated. We dont have your med, doctor didnt call back, not ready even though i received a cvs text that is was ready for pickup and most recently after making an appointment at an off hour for a flu shot waited over an hour while 2 flu shots were given in that time. Wow.... i recommend the walgreen's down the road or any other pharmacy. This cvs has no service and the staff doesnt seem to care that much. Do yourself a favor and avoid cvs
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July 2020 by Cole Von C.
I'm in town for the week, and I tried filling my medication at this location. A pharmacist called yesterday saying my insurance is inactive, so I reached out to my insurance who confirmed it's active. I called CVS this morning and the pharmacist told me my medication is ready to be picked up, and they'll process my insurance card when I come in. I came in this evening, however, the pharmacist was having a difficult time processing my insurance. I was told to wait for a few minutes, which turned into over 20 minutes. This CVS location is open until 10:00 pm, but the pharmacy closes at 9:00 pm. Just after 9:00 pm, the pharmacy gates closed as I'm still waiting for my insurance to be processed. Before I said anything, the employee closing the gates turns to me and says they can't process any transactions after 9:00 pm. I told her I've been waiting there 30 minutes for the pharmacist to process my insurance, in fact, he currently is holding my insurance card. The employee stopped closing the gates, and finally, the pharmacist comes up to me and told me my insurance can't be processed. I told him I spoke to this specific pharmacy both yesterday and today while mentioning another pharmacist told me this morning that my medication is ready to be picked up. His response was "I've been here all day, what do you want me to do?" Pick up my medication perhaps? Or find your replacement? I walked out empty-handed...
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April 2020 by Matthew T.
What a wonderful group of pharmacists. They aren't crazy busy like other pharmacies. Most times I walk up and I'm out in 5 minutes. They are helpful and honest. They counsel on possible interactions and I've found the entire team at CVS Pharmacy in Westhampton Beach, NY can't be beat. Yeah, not much personality there, but I don't go to the Pharmacy to be entertained. I've always found they honor all of my coupons, even if they are a little expired. Great place, shop there. Barth's Pharmacy is a compound pharmacy, meaning they just guess at the ingredients in your medicine.
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February 2020 by Elizabeth Lederer
This was the first time a Rx was called in. Called the store 5 times and phone disconnected. Then they called me a liar. This is why you use a family run pharmacy, they care corporate doesn’t.
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August 2019 by Ira L.
Staff is less than friendly. Prices on the shelf can be lower than what you are charged at checkout. Reward Bonuses issued by the store are not honored when you check out. Shop at the local Walgreens/RiteAid or Bart's Pharmacy instead.
