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January 2024 by Re Harry
Great sales
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December 2023 by Nancy Bennett
I had the best experience with Fran at the West Bury BRF. She was so helpful and welcoming. She assisted me with 3 different suits that i needed for work.She was knowledgeable about the product and grabbed me the appropriate sizes and guided me to the dressing room and I purchased all 3. I’m glad she was there because I would’ve never tried on a petite pants but because the regulars tend to be long, the petite fit me just perfectly.Then she told she has to go because she had clocked out and was on her way out when she came across me trying to find my sizes.I had Great experience because ofFran ⭐️Thank youNancy Bennett
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October 2023 by ladylea
Luv love loveeeee BR always a pleasure to find quality statement pieces to have that will last!
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August 2023 by Nigel Zeeek
Sundown town store not welcome to POC avoid
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May 2023 by Latoya Spence
I recently went shopping at this location and the manager Jonathan was extremely rude to me, I couldn’t believe what I endured. Their clothes are nice but the attitude of the manager and team made me leave, it was like a burden for them to help me find an item, I just ended up going to Old Navy.
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January 2023 by Sienna H
I like visiting this place and looking for deals from one of my favorite brands. However, the selection hasn’t been that great lately so that’s been disappointing. Hopefully they improve their inventory because this shop is so great for those of us who want to go to the factory store but don’t want to go all the way to Riverhead!
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December 2022 by L Bskis
Great selection
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November 2022 by Angela Guzzo
Clean and organized store. Great customer service! Joe went out of his way to help me and I saw he was super busy but he stopped to help me anyway. Cashier was also sweet and helpful! Love this store!
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July 2022 by Anonymous User
I like visiting this place and looking for deals from one of my favorite brands. However, the selection hasn’t been that great lately so that’s been disappointing. Hopefully they improve their inventory because this shop is so great for those of us who want to go to the factory store but don’t want to go all the way to Riverhead!
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June 2022 by Mith Siva
Terrible customer service. I tried on a shirt I ordered for in store pick up in a different color and realized it was too big. I asked the cashier to ring up the online order and return it. She did not know how to do it after scanning my phone. She asked her coworker who told me that the order would automatically be canceled in several (5) days if I didn’t pick it up. Telling a customer to wait 5 days for an auto-cancellation and several extra days for a refund instead of just processing the order and returning is beyond lazy.I won’t be coming back to this location.
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March 2022 by Dj C.
I ordered a pairs of men shoe online for in store pickup. Within 2 hours got a text that my order is ready for pickup. Excellent customer service!! Will buy more
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February 2022 by Walter Allison
Staff is always friendly and professional.
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December 2021 by Diane Lentino
Products a 5. Check out very poor.
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November 2021 by Eileen G.
This store is fantastic. I have been shopping here for years. The staff is very helpful and give great advice about how to put an outfit together. The displays are inspiring and beautifully put together. I wanted a different size blouse that was not in stock, and a friendly staff member ordered it online, with no shipping charge, and it was promptly mailed to my home. I continue to absolutely love this store!!
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October 2021 by Lourdes M.
Loved this factory store. The selections are neatly presented. The clearance items were properly marked. Pricing is moderate but found out that it's online store is figuratively has lower pricing. Even though this could easily be used as a return store or exchange store, you will be tempted to shop inside for it's fabulous displays.
