Tops Friendly Markets is a convenient grocery store with a good variety of items, including produce, bakery products, meats, and seasonal goods. The store offers friendly and helpful employees, with fast customer service and a clean environment. Customers appreciate the bakery and produce sections, and some mention the store's usefulness for travelers needing quick groceries. However, there are occasional issues, such as out-of-stock sale items and a lack of assistance at the checkout, where customers sometimes need to self-serve. The store also features a customer service center for bill payments, lotto, complaints, and refunds. Different types of Tops Markets are available, from community-focused stores with basic needs to larger international stores with more diverse foods and international meals. Overall, many find Tops a good place for shopping, praising its friendly staff and variety of products.
I was in Tops on Harlem Road in West Seneca today and it was very busy. I was not given the discount on the 18lb turkey I bought. I went to customer service and Adrianne was behind the counter. After getting my 18lb turkey on her counter I quickly explained my situation. She went into tell me I can credit your card for... read full comment
March 2025
Im shop here weekly.. 2 cashier. No lights on. 1 just standing there, 1 cashing out a customer. I asked if he was open he said she would help me and she told him he was still open.. neither helped me so I cashed out myself..
October 2024
Clean friendly employees how to take bus sometimes so it's convenient good variety of items my only complaint was they run out of the sale items quite a bit
