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“Had to get a 5X5 at the last minute and Alexis went out of her way, even to the point of staying past closing time, to ensure that I was taken care of. Thank you Alexis!!”
“The inside office is a nice clean space and the store manager William was the most kind and helpful person! He got us in quick and easy on the same day to accompany our needs. Great service, definitely recommend!!!”
“The manager here seems super super angry at people that come in & people that leave lol,
Edit:thanks for the kindness in return gang indubitably ?️”
“Just started renting from this facility, and Skip has been great with answering all my questions. My unit upon move in was very clean, with no evidence of any pests.”
“I rented a unit here and never actually used it, owing to international shipping complications, but I still wholeheartedly endorse West Seneca Self Storage. Their prices are extraordinarily competitive and customer service is second-to-none, a point I can't overemphasize. The care, thoughtfulness, and attention to detail this company extends are outstanding and it was a pleasure interacting with them. If I ever have need of storage space again, this is the company I'll call.”
“First, I would like to say, great job Camellia! She was professional, friendly and knowledgeable. The storage unit itself, amazing. It was very clean and very well maintained. I noticed a lot of security cameras throughout the whole premises. No gimmicks, no false advertisement just straight up good business. The best part, while everyone's charging $150 or more or a more for a 10x10 storage unit, 101 along with a $100 security deposit. Wich you get back after you move your stuff out of the unit. That's the way I like to do business. Overall, I very pleasant and safe experience. Keep up the great work.”
“I like the experience as far as the app The only thing is is my reservation wasn't showing up on my app or anywheres it was very frustrating I did not like that when I want to go and check it back in I couldn't do it like the proper way through the app because there's no reservation showed I mean overall U-Haul experience was terrific I love you guys you guys are great the van was clean van ran good it's just reservation experience I did not like”
“One of the best stores around, staff members are always there and ready to help. Professionals, kind and knowledgeable. This is my store and the only store I will go to rent a U-Haul bec of the staff.”
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“Tiny came today to drop off the container. He was very professional and friendly. Explained everything I needed to know about the container and even showed me. Woukd recommend him to anyone. As we were continuing to chat he said he was from out this way. I told him where I was originally from. Funny we were both from that neck of the woods. I asked him his name and started laughing. Told me he knew a cousin from up there. I replied I am a sister to that cousin. Such a small world. We hadn't seen each other since we were much much younger. He was shorter than me back then...lol. I would love to have him come back and pick up the container. Diane ODell”