“I rented an outdoor space from Extra Space Storage from the Langer Road location. The manager Bill was very helpful and informative. He explained things very well.”
“Was facing potential issues with my payment. Representative at the Transit td location of Buffalo Ny stayed on the phone w/me &walked me through until we got it all figured out. I was grateful &she reminded me of why I remain so loyal to Extra Space Storage. I've used their services in different states. Always a satisfactory experience”
“This was such an amazing place. The manager is customer service driven and a pleasure to deal with. She made me feel so welcome. The facility itself is beautiful and kept immaculately. Very secure although easy to go in and out for customers. I have used other facilities and this was the best by far! Even when I was just done with my space there for now, they were so kind. I will definately be using their facility again in the very near future!! Thank you Ikon for making our crazy situation so much easier.”
“My family, and I were looking for a storage unit, that is near or in the West Seneca area. I found West seneca storage on Google. I immediately called them and got my saving grace angel Sandra! She was so polite, courteous, and very understanding with my situation. It was my first time renting a storage unit, so I did not know what questions to ask. Sandra provided me with very detailed information, which really put me at ease! I had a hard time setting up my online account, so I sent an email to the company, and Sandra replied right away, and helped me set up my online account! A month in, my family realized we needed more space, so I called the office over the weekend, and left a message about getting another unit, close to ours. Sandra knew I was coming in on lunch, so she had everything ready for me to sign, and cash out! She even referred me to the company next store who rents U-hauls! I got a 2nd storage unit, and a u-haul truck, all in under an 30 min for this Saturday!!! I couldn't be more happier! Great customer service! Security cameras and lights through out the storage unit facility. I will definitely come back again on the future! Thank you Sandra for your hospitality ?”
“Skip is always willing to help out with any questions about my account. He is very personable and puts me at ease knowing my belongings are in good hands at this facility”
“First, I would like to say, great job Camellia! She was professional, friendly and knowledgeable. The storage unit itself, amazing. It was very clean and very well maintained. I noticed a lot of security cameras throughout the whole premises. No gimmicks, no false advertisement just straight up good business. The best part, while everyone's charging $150 or more or a more for a 10x10 storage unit, 101 along with a $100 security deposit. Wich you get back after you move your stuff out of the unit. That's the way I like to do business. Overall, I very pleasant and safe experience. Keep up the great work.”
Open 24 hours
1510 Orchard Park Rd, West Seneca
Self Storage
“During a very special stressful. In my life, Nevaeh and Joey We’re extremely friendly, courteous, kind all the good stuff. I can’t thank them enough for helping me during the stressful time hats off to the Orchard Park office.”
“Very polite and professional with every communication. Equipment was in excellent condition and moving pads were readily available upon arrival. Paperwork was explained and highlighted with the important information.”
“Great experience, nice location, friendly staff, Dominic was amazing and his eyes are gorgeous, would recommend this location to my grandma as they were extremely helpful!!! ???????????????”
“Tiny came today to drop off the container. He was very professional and friendly. Explained everything I needed to know about the container and even showed me. Woukd recommend him to anyone. As we were continuing to chat he said he was from out this way. I told him where I was originally from. Funny we were both from that neck of the woods. I asked him his name and started laughing. Told me he knew a cousin from up there. I replied I am a sister to that cousin. Such a small world. We hadn't seen each other since we were much much younger. He was shorter than me back then...lol. I would love to have him come back and pick up the container. Diane ODell”