This Rite Aid receives mixed reviews regarding customer service experiences. Some customers report friendly and helpful staff members who greet them warmly, know the store layout to save time, and provide informative assistance in the pharmacy and photo departments. Specific praise highlights staff who go out of their way to be helpful. However, other reviews describe negative interactions, particularly in the pharmacy, where staff were perceived as uncompassionate, rushed, unwilling to listen fully, and lacking in professionalism and empathy. These experiences left customers feeling treated coldly, with one stating they will not have prescriptions sent to this location. The service quality appears to depend significantly on the individual staff member encountered.
Every time I walk into this store I'm greeted with a friendly smile, and the associates seem to always know what aisle the product I'm looking for is in. This save me time since I'm usually always in a hurry!
March 2023
When you guys get more steam gift card in your store
January 2023
Brian was the most help pharmacist I’ve dealt with he went out of his way to check different stores to get my script filled I called in the phone so he could have easily dismissed me however he really took the time to help me with this situation